Behavioral Health Access Representative

SEARHC Health Consortium Position

SEARHC is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement.

Working at SEARHC is more than a job, it's a fulfilling career. We offer generous benefits, including retirement, paid time off, paid parental leave, health, dental, and vision benefits, life insurance and long and short-term disability, and more.

Key Essential Functions and Accountabilities of the Job

Greet and assists patients and family members at the designated facility.

• Checks patients in and out for appointments and schedules follow up appointments as needed or directed.
• Collects, verifies, and enters demographic, financial and / or insurance information and accurately enters the information into the electronic health record to ensure prompt and accurate billing.
• When scheduling, responsible for scheduling and facilitating telehealth for clients to connect to / from other locations.
• Screens patients for priority risks and raises questions and concerns on complex patient situations to the clinic supervisor(s).

Responsible for processing, accepting, and tracking referrals / consults for clinic.

Responsible for calling clients for appointment this can include the following :

Responsible for reviewing collected documentation for accuracy.

Responsible for Opening and Closing Duties :

Maintains confidentiality of all verbal, written, and electronic forms of communication or information sharing.

Responsible for scanning documents and ensuring that all information is uploaded to the proper location.

Responsible for data collection and entry including but not limited to internal, State, and Federal data.

Responsible for following the highest standards of SEARHC mission, vision, and values.

Works collaboratively with peers and / or colleagues, aiding as needed to meet the needs of patients and organizational goals.

Additional Details :

Education, Certifications, and Licenses Required :

Experience Required :

Knowledge of :

Skills in :

Ability to :

Position Information :

Work Shift : OT 8 / 40