College Navigator / Enrollment Services Specialist

Job Description :

Primary Responsibility

The College Navigator / Enrollment Services Specialist is a combined full-time position at the Spring Valley and Glenwood campuses where duties and responsibilities will be in both areas and hours may fluctuate depending on specific needs to serving students.

Under the direction of campus Student Affairs leadership, the College Navigator responsibilities include working directly with targeted college students, in particular recent high school graduates, to provide support and maximize student success, retention and completion.

Under the direction of campus Student Affairs leadership, the Enrollment Services Specialist responsibilities include assisting with student recruitment, enrollment processes, registration, financial aid guidance, and record keeping. The ability to work cooperatively with faculty and administration at assigned campus.

Prerequisites for the Position (Qualifications Standards)

Education and experience sufficient for the rigors of the position. Examples may include a Bachelor’s degree from an accredited institution and one year related work experience; or, an Associate’s Degree and two years related work experience, or a High School Diploma / GED and three years related work experience or equivalent education and experience that will provide the necessary knowledge, skill and abilities to perform the functions of the position.

Special Skills or abilities related to positions : Provide academic and collegiate mentoring of college students; data collection and analysis of student performance and related work; strong written, verbal, analytical and organizational skills. Demonstrated ability to positively interact and engage students in an academic setting that is welcoming and responsive to students’ academic and career goals. Strong organizational skills and ability to prioritize duties and responsibilities.

Knowledge of and skills related to standard Microsoft Office software. Familiarity with other software such as Access, Publisher, Photoshop, and other design software helpful. Operate variety of office equipment; proficient in computer applications, including word processing, spreadsheets and electronic mail; meet deadlines; strong verbal, organizational, and interpersonal skills.

Welcoming. Innovative. Focused on Student Success. These principles reflect the soul of CMC. They guide us in building our teams, cultivating leaders, and expanding our approaches and mindset. They guide us to be an institution of higher education that’s the right fit for every faculty member, staff, student, and community member in its trust. Applicants must demonstrate a commitment to working effectively with students, employees, and community members of all backgrounds.

Bilingual (English / Spanish) or conversational language abilities preferred.

Hiring range = $47,798.40 - $53,102.40 ($22.98 - $25.53 hourly) annual salary depending upon a combination of education and experience. Benefits include Medical, Dental, Vision, Life Insurance, Pet insurance, retirement contribution, tuition reimbursement, annual & sick time, mental health resources, healthy lifestyle benefits, affordable transitional housing may be available to the successful candidate based on eligibility and availability, relocation if applicable. CMC utilizes a wage progression compensation model that accounts for a candidate’s skill and experience. Although a salary range is listed, salary will be set commensurate with the successful candidate’s qualifications and in compliance with the Equal Pay for Equal Work Act.

Position anticipated to close on November 14, 2025, or until filled.

Minimum Qualifications :

Essential Duties :

College Navigator (50%) :

1. Direct support of targeted CMC students

Establish positive and trusting relationships with target students.

Advise and assist in academic planning with target students.

Along with student services team, coordinate and / or provide services to support success, persistence and completion among target population.

Facilitate student success by creating peer networks among target students.

Foster student accountability, self-advocacy, self-awareness, and effective use of resources.

2. Campus Communication and Collaboration

Solicit student feedback to guide continuous improvement of services.

Communicate with campus student services leadership about the progress and needs of target students.

3. Outreach

Meet local senior high school students, and connect prospective students to CMC admission processes, including financial aid, academic advising, and academic and student support services.

Collaborate with community and campus partners to maintain and strengthen student support network and training pipeline.

4. Other duties as assigned.

Enrollment Services Specialist (50%)

1. Processing student admissions applications.

2. Organizes applicant communications.

3. Assists students with tuition classification questions.

4. Assist with Front Line Financial Aid Counseling including :

• FAFSA / CASFA assistance
• Explore financing options
• Provides Self-Service guidance from Financial Aid to Student Finance

5. Supports and mentors other Enrollment Services staff and the Student Affairs Team.

6. Assists with Admissions planning, organization, and coordinating of student registration activities including Campus Tours, Visit Days, New Student Registration Events, New Student Orientation, Concurrent Enrollment Students, and College Bridge Program. Processing and maintenance of student records. General administrative tasks and procedures including maintaining lists and files, data collection, data analysis, and preparing reports; scheduling; and student-focused service. Other duties as assigned.

Supervision Received

This position receives supervision from a designated campus student affairs professional.

Supervisory Responsibility

This position will serve as lead to others but will not directly supervise others.

Special Conditions of Employment

Successful completion of a background check including motor vehicles records report is required. Incumbents in this position will adhere to all safety and compliance policies of Colorado Mountain College while performing all duties as assigned. May require travel within the college district, altered work schedule and / or occasional evening / weekend hours.

Working Conditions

This position requires constant sitting, occasional walking, standing and driving; occasional handling objects, pushing / pulling; frequent reaching with hands / arms, and use of finger movements; occasional lifting, carrying, pushing or pulling objects up to 50 lbs.  Constant written and oral communication and the ability to reason and analyze and perform calculations occasionally. Work is performed using a computer and standard office equipment daily and driving a vehicle occasionally.

CMC is committed to the full inclusion of all qualified individuals. As part of this commitment, the College will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and / or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADA Coordinator, Human Resources.

NOTE : This position description is intended to indicate the basic nature of positions allocated to this class and provide examples of typical duties that may be assigned.  It does not imply that all positions within the class perform all of the duties listed, nor does it necessarily list all possible duties that may be assigned.  Employees may perform other related duties as required to meet the ongoing needs of the organization.

Each role at Colorado Mountain College contributes to the institution’s sustainability initiatives by fostering environmental stewardship, supporting sustainable practices in daily operations, and advancing a culture of ecological responsibility that aligns with our commitment to balance the needs of current generations not to compromise the needs of future generations.

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