Product Support Specialist

A company is looking for a Product Support Specialist to provide in-depth knowledge and support to various internal product and sales teams. Key Responsibilities : Collaborate with the Product Support team to review and resolve customer / sales requests Resolve intermediate to difficult problems and report product issues / concerns Provide administrative support and respond to sales representative questions as needed Required Qualifications : High school diploma or equivalent At least 1 year of customer service experience Intermediate level skill in Microsoft Excel Bachelor's degree preferred Previous healthcare experience preferred