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Account Manager - State Farm Agent Team Member
Account Manager - State Farm Agent Team MemberAllison Hornback - State Farm Agent • Erlanger, KY, US
No longer accepting applications
Account Manager - State Farm Agent Team Member

Account Manager - State Farm Agent Team Member

Allison Hornback - State Farm Agent • Erlanger, KY, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description
Benefits:
  • Life / disability insurance stipend
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development

ROLE DESCRIPTION:
As an Account Manager for Allison Hornback - State Farm Agent, you are a trusted partner to both our customers and our agency team. This role requires someone who is highly organized, service-focused, and capable of juggling multiple priorities. Youll support daily operations, provide exceptional customer service, assist with claims, and act as a second set of eyes for the agent to ensure nothing slips through the cracks.

This position blends administrative support with customer-facing responsibilities, making it a great fit for someone who enjoys helping others and keeping the office running smoothly.

RESPONSIBILITIES:
  • Deliver excellent customer service through phone, email, and in-person interactions.
  • Manage incoming and ongoing insurance claims, ensuring follow-up and resolution.
  • Assist with sales conversations, policy changes, and cross-selling when appropriate.
  • Monitor agency workflows and help maintain operational efficiency.
  • Support the agent in reviewing files, catching details, and ensuring compliance.
  • Help manage daily office needs and serve as a go-to resource for both team members and clients.
QUALIFICATIONS:
  • Experience in insurance, customer service, or office management is preferred.
  • Strong organizational skills with attention to detail.
  • Friendly, professional communication style.
  • Ability to take initiative and support others in a fast-paced environment.
  • Comfortable with sales and client outreach when needed.

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Account Manager - State Farm Agent Team Member • Erlanger, KY, US

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