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Customer Service Sales Representative

Customer Service Sales Representative

TEKsystemsTempe, AZ, US
29 days ago
Job type
  • Permanent
Job description

Job Description

Job Description

Job Title : Customer Service Sales Representative

Job Description

As a Customer Service Representative, you will play a pivotal role in long-term planning to support the company’s goals. You will coordinate different teams to foster an exchange of ideas and provide cross-team learning opportunities, while assessing and analyzing departmental budgets to find ways to optimize profitability. Your role will involve inspiring and motivating employees through positive encouragement and incentive initiatives, as well as communicating with stakeholders about shifting company priorities and projects. You will identify potential problems and points of friction, finding solutions to maximize efficiency and revenue, and enforce regulatory and safety standards. Furthermore, you'll identify opportunities to expand or shift course based on market changes.

Responsibilities

  • Support long-term planning to achieve company goals.
  • Coordinate teams to facilitate idea exchange and cross-team learning.
  • Analyze departmental budgets to optimize profitability.
  • Motivate employees with positive encouragement and incentive initiatives.
  • Communicate with stakeholders regarding company priorities and projects.
  • Identify and solve potential problems to maximize efficiency and revenue.
  • Identify opportunities based on market changes.
  • Enforce regulatory and safety standards.

Essential Skills

  • Proficiency in Outlook and Microsoft Excel.
  • Strong communication and people skills.
  • Experience in customer support, order entry, and sales support.
  • Skills in data entry, order processing, and order tracking.
  • Knowledge of SAP and semiconductor logistics support.
  • Additional Skills & Qualifications

  • Detail-oriented and skilled in conflict de-escalation.
  • Executive presence with the ability to serve as an international liaison.
  • Cross-functional, personable, and diplomatic
  • Work Environment

    The office and production facility are housed in the same building, offering a clean, structured, safety-focused, and collaborative environment. Although part of a large company with global reach, the organization maintains a small-office feel and values employee experience.

    Job Type & Location

    This is a Permanent position based out of Tempe, Arizona.

    Pay and Benefits

    The pay range for this position is $65000.00 - $65000.00 / yr.

    Headquartered in Tempe, a reputable company with over 25 years in business

    Long-term career opportunity with low employee turnover

    Close-knit, collaborative atmosphere with opportunity to grow both personally and professionally

    Workplace Type

    This is a fully onsite position in Tempe,AZ.

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    Customer Service Sales Representative • Tempe, AZ, US