Client Services Executive

About the Company

Renaissance Alliance Insurance Services is a leading technology-enabled financial services company aspiring to become the premier provider of business services, technology enablement, and risk transfer relationships to independent insurance agencies serving the US Property & Casualty insurance industry. Our company continues expanding capabilities to serve our clients across the US and we have increased our insurance premium under management from $1.3B to $5.8B with a combination of organic and inorganic growth strategies.

We are seeking a Director, Member Success Partner who will serve our member agents by partnering with them to increase utilization of our platform including all products and services of the firm. The ideal candidate is someone with a passion to support clients in a fast-paced, high-growth environment.

About the Role

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following : Builds strong relationships with member agency principals and their teams to increase member engagement and platform utilization as the primary liaison between member agencies and Renaissance.

Responsibilities

• Lead key interactions with member agents such as delivering Partnership Reviews and conducting agency-carrier planning process.
• Partner with Renaissance team members in addressing and resolving issues in the platform.
• Serve as host at Renaissance events, encouraging member attendance and participation.
• Attend professional association, carrier, and industry educational and networking meetings as appropriate.

Qualifications

Required Skills

Pay range and compensation package

Equal Opportunity Statement

Renaissance Alliance Insurance Services, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, parental status, pregnancy, political affiliation, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.