Talent.com
Crisis Support Specialist
Crisis Support SpecialistNational Youth Advocate Program • Chicago, Illinois, USA
Crisis Support Specialist

Crisis Support Specialist

National Youth Advocate Program • Chicago, Illinois, USA
13 days ago
Job type
  • Full-time
Job description

Job Details

Experienced

Chicago IL

Full Time

4 Year Degree

$48000.00 - $52416.00 Salary / year

Nonprofit - Social Services

Career Opportunity

We are looking for a full-time Crisis Support Specialist to join our Chicago IL NYAP team! This role will be for our Center for Family Engagement and Well-Being program.

We are seeking one Crisis Support Specialist for Wednesday thru Sunday5p thru 1am. Days off will be off Monday and Tuesday.

  • The person in this role will have an on-call responsibility of 4 additional hours on Monday and Tuesday tocover 9a to 5p Saturday and Sunday.

The on-call schedule includes both phone and / or in-person support on Monday and Tuesday evenings / overnights from 5 p.m. to 9 a.m. split between the two Clinical Supervisors. It would either involve taking the full 5 p.m.9 a.m. shift on Monday or Tuesday or splitting both days from 5 p.m.1 a.m. The person in this role needs to be flexible to support the team. There will be additional pay for on call hours.

Position Summary

The Crisis Support Specialist works to make a meaningful difference in the lives of families served by the National Youth Advocate Program. This position is responsible for taking after hours calls from the answering service to provide support answer questions address comments and / or concerns and respond with the appropriate actions

Working At NYAP

  • NYAPs commitment to doing what is best for children youth and their families is a core value and one that we look for in our newest team members.
  • Excellent training and continuing education and development opportunities offered on topics such as : PCIT NMT TF-CBT BFST CSAYC TBRI FFT and many many more!
  • Student Loan Repayment assistance up to $1200 per year!
  • Medical Dental and Vision insurancefor you and your family!
  • 22 Days Off Each Year!
  • Plus 11 Paid Holidays Per Year!
  • Competitive salaries and benefits including a 401(k)
  • Tuition Assistance
  • Work Anniversary Trips!
  • Peace leave
  • Parental leave
  • Flexible schedule
  • Mileage Reimbursement
  • RESPONSIBILITIES

    The Crisis Support Specialist will perform duties including but not limited to :

  • Perform all work in a manner consistent with the National Youth Advocate Programs mission values and philosophies.
  • Handle after-hours inbound calls from the answering service.
  • Gather information for incident reports from foster parents write incident reports and make appropriate notifications to custodial agencies.
  • Assess service recipient and community partner needs.
  • Provide telephone support to callers. Notify on-call staff of incidents that require regional intervention.
  • Manage afterhours placement referrals received while on shift. Consult with regional staff as needed to identify appropriate matches for youth referred. Coordinate with custodial agencies foster parents and the region to make placements. Complete all placement paperwork. Assist with locating afterhours emergency respite as needed.
  • Assist foster parents to de-escalate crisis situations. Document all interventions and behavioral health services provided via phone.
  • Log data regarding afterhours calls and placement requests. Assist with completion of required documentation for placements made during the day. Provide follow up communication to regions.
  • Notify Service Reception that a placement notifies service reception team if a placement need continues into the next business day
  • Notify the referral source of the outcome of the referral.
  • Complete Medicaid documentation when applicable.
  • Performs other duties as requested.
  • MINIMUM QUALIFICATIONS

  • Bachelors degree from an accredited school in human services social work or behavioral / social sciences.
  • 1 year of experience in youth services preferably with direct experience in child welfare or foster care; preferred.
  • Must have the ability to be and stay alert after-hours; have excellent listening and speaking skills.
  • Proficient use of desktop and laptop computers smart phones and tablets printers fax machines and photocopiers as well as software including word processing spreadsheet and database programs
  • Ready to make an impact Wed love to hear from you! Apply today and join our team!

    listed are for eligible employees as outlined by our benefit policy.

    NYAP also requires all of our employees regardless of your title / position to hold and maintain automobile liability insurance coverage of $100000 / $300000. Please contact our HR department with questions or

    The person in this position needs to follow a team concept and support both agency goals and co-workers. Employees must be able to effectively work with and be respectful and sensitive to persons from various cultures socioeconomic ethnic religious and racial backgrounds.

    An Equal Opportunity Employer including disability / veterans.

    Who we are

    Who We Are :

    National Youth Advocate Program has been serving communities and clients since 1978 and we continue to grow each year. Our growth allows us to expand and develop new and innovative programs to meet the ever-changing needs of those we offer unique and personalized services for families and individuals in four areas : Prevention / Intervention Positive Youth Development Out-of-Home-Placement and Reunification / Permanency.

    If YOU can envision it; WE can DO it! The possibilities are endless!

    We know you are compassionate and dedicated to serving your clients and communities and NYAP is dedicated to providing support to those who joinourteam!We look for individuals that are ready to make a direct impact and are excited to be an instrument in supporting the needs of our children youth and families.

    Required Experience :

    Senior IC

    Key Skills

    Children Activity,Access Control,Human Resources Administration,Government,Actuary,Hydraulics

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

    Monthly Salary Salary : 48000 - 52416

    Create a job alert for this search

    Support Specialist • Chicago, Illinois, USA

    Related jobs
    Side Hustle Specialist (Evenings & Weekends)

    Side Hustle Specialist (Evenings & Weekends)

    Finance Buzz • Winthrop Harbor, Illinois, US
    Full-time +1
    We’re seeking dependable individuals who want to build a side income alongside their full-time work.This role offers flexible tasks you can perform outside your regular job hours.You’ll be given st...Show more
    Last updated: 30+ days ago • Promoted
    Authorization Specialist

    Authorization Specialist

    ENT Partners • Chicago, Illinois, USA
    Full-time
    Our highly professional Authorization Specialist is responsible for pre-certification and pre-authorization for procedures treatment(s) and testing. The Authorization Specialist has a high proficien...Show more
    Last updated: 4 days ago • Promoted
    Crisis Worker - Mobile Crisis Response

    Crisis Worker - Mobile Crisis Response

    Thresholds • Chicago, IL, United States
    Full-time
    Use your clinical skills to be a part of transforming the crisis care system! Like a physical health crisis, a mental health crisis can be devastating for individuals, families, and communities.Thr...Show more
    Last updated: 13 days ago • Promoted
    Crisis Counselor - Mobile Crisis Response

    Crisis Counselor - Mobile Crisis Response

    Trilogy • Chicago, IL, United States
    Full-time
    Schedule : Sunday- Wednesday, 12 : 00 PM - 10 : 30 PM, 4 day work week.Trilogy has received funding from the State of Illinois to develop and implement mobile crisis response program in response to the ...Show more
    Last updated: 21 days ago • Promoted
    Manager of Crisis Intervention Training

    Manager of Crisis Intervention Training

    NAMI Chicago • Chicago, Illinois, USA
    Full-time
    Clinical Support Senior Manager.Office Location : 224 West Hill Street Suite 410 Chicago IL; required in-office minimum of 3 days per week (hybrid work policy subject to change).Guided by the experi...Show more
    Last updated: 21 days ago • Promoted
    Revenue Cycle Support Specialist

    Revenue Cycle Support Specialist

    Ann & Robert H. Lurie Children's Hospital of Chicago • Chicago, IL, United States
    Full-time +1
    Lurie Children's Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design.As the ...Show more
    Last updated: 12 days ago • Promoted
    Mobile Crisis Response Specialist

    Mobile Crisis Response Specialist

    UCAN • Chicago, IL, United States
    Full-time
    Mobile Crisis Response Specialist.Counseling Services - Mobile Crisis Response CS / MCR.Mobile Crisis Response Team Lead. The Mobile Crisis Response (MCR) program will add to our continuum of care, en...Show more
    Last updated: 17 days ago • Promoted
    Customer Repair Support Specialist I

    Customer Repair Support Specialist I

    STERIS • Chicago, Illinois, USA
    Full-time
    At STERIS we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. As an IMS Customer Repair Suppo...Show more
    Last updated: 23 days ago • Promoted
    Senior Program Claims Compliance Specialist

    Senior Program Claims Compliance Specialist

    Argonaut Management Services, Inc • Chicago, IL, United States
    Full-time
    Argo Group International Holdings, Inc.American National, US based specialty P&C companies, (together known as BP&C, Inc. Brookfield Wealth Solutions, Ltd.BWS"), a New York and Toronto-listed public...Show more
    Last updated: 30+ days ago • Promoted
    Surgery Reimbursement Specialist (1.0)

    Surgery Reimbursement Specialist (1.0)

    Franciscan Health • Munster, IN, United States
    Full-time
    Franciscan Health Munster Campus.Superior Ave Munster, Indiana 46321.The Clinical Document Specialist is responsible for improving the overall quality and completeness of clinical documentation.In ...Show more
    Last updated: 12 days ago • Promoted
    Extended Support Specialist

    Extended Support Specialist

    UCP Seguin Foundation • Forest Park, IL, United States
    Full-time
    Provide supportive assistance, personal care & training to consumers in their daily living, social, recreational, day services and community activities, in accordance with the goals & requirements ...Show more
    Last updated: 24 days ago • Promoted
    Senior Complex Claims Specialist MPL

    Senior Complex Claims Specialist MPL

    The Jonus Group • Chicago, Illinois, USA
    Full-time
    Senior Complex Claims Specialist (MPL).Seeking a highly skilled and experienced.Senior Complex Claims Specialist.This role is an individual contributor position responsible for managing Miscellaneo...Show more
    Last updated: 4 days ago • Promoted
    Claims Specialist

    Claims Specialist

    Odyssey Group • Chicago, IL, US
    Full-time
    The Claims Specialist is responsible for the coverage analysis, investigation, negotiation and settlement of professional liability claims. Skills, Knowledge and Abilities : .Additional experience han...Show more
    Last updated: 29 days ago • Promoted
    Asset Management Specialist End of Term (Remote)

    Asset Management Specialist End of Term (Remote)

    Stryker • Lansing, Illinois, USA
    Remote
    Full-time
    Work Flexibility : Remote or Hybrid or Onsite.The individual selected for this role will be expected to serve as the primary contact for the administration of all equipment buyouts rollovers and ret...Show more
    Last updated: 7 days ago • Promoted
    Crisis Services Team Lead

    Crisis Services Team Lead

    DuPage County Health Department • Forest Park, IL, United States
    Full-time
    Join Our Expanding Crisis Services Team!.We're excited to present an exceptional opportunity to be part of our Crisis Services team at the DuPage County Health Department! As a key member of our te...Show more
    Last updated: 2 days ago • Promoted
    Client Support Specialist- Greater Chicago, IL Area (REMOTE)

    Client Support Specialist- Greater Chicago, IL Area (REMOTE)

    Fidelity • Chicago, IL, US
    Remote
    Full-time
    To be eligible for consideration of this role, your primary residence must be located within a 90 mile radius at the time of application from the approved branch sites : . Chicago, Naperville, Highlan...Show more
    Last updated: 29 days ago • Promoted
    AML & Fraud Programs Associate Specialist

    AML & Fraud Programs Associate Specialist

    Northern Trust • Chicago, IL, US
    Full-time
    AML And Fraud Programs Associate Specialist.Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.Nor...Show more
    Last updated: 10 days ago • Promoted
    Senior Claims Specialist - EPL / Fiduciary

    Senior Claims Specialist - EPL / Fiduciary

    Axis Capital • Chicago, IL, US
    Full-time
    Senior Claims Specialist EPL And Fiduciary Claims.This is your opportunity to join AXIS Capital a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outst...Show more
    Last updated: 30+ days ago • Promoted