Dental Patient Care Coordinator

Dental Treatment Coordinator

We are looking for a dynamic, experienced dental Treatment Coordinator to join our team. This position will offer you the ability to shine in patient care and provide top-notch customer service to our patients.

Guardian Dentistry Partners' mission is to support our partner dentist entrepreneurs and teams in building the practices of their dreams. While Guardian brings together passionate, purpose-driven, like-minded dental entrepreneurs who share similar values, each of our partners are very different, and it's those very differences that make us stronger in positively impacting the lives of everyone we serve across our network of practices.

Local partnerships offer the chance to work with partners and team members dedicated to their communities and their teams. As a member of the Guardian team, you will pursue regional business objectives with our Operations team and be a key contributor to the success of your region and of the entire GDP network.

Job Summary : We are looking for a dental professional with a friendly attitude and strong organizational skills to serve as our patient care concierge. In this position, you will greet patients entering the office and create the ultimate patient experience while they wait to see the Dentist or Hygienist. In addition, you'll be responsible for answering and managing the phones, scheduling the Doctor(s) and Hygienist schedule of patients. The office offers exclusive care and requires multitasking. This position requires the highest level of professionalism and attention to detail. This office prides itself on individual care. We offer great benefits and vacation time. We pride ourselves on providing a safe and welcoming atmosphere. If you enjoy people and are committed to doing excellent work, then we want to hear from you.

Primary Job Responsibilities :

• Provide excellent customer service to our patients.
• Greet all patients by first name with a friendly personality as they arrive and assist them throughout their office visit.
• Serve as the face of the company, offering friendly service to those entering the office or calling in on the phone
• Confirm all future appointments
• Assist patients with billing questions
• Submit Insurance Claims with proper attachments and narratives.
• Follow-up with unscheduled recare / treatment appointments.

Qualifications :

Compensation & Benefits :

FLSA Status : Non-Exempt

We are an Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

Completion of this form is voluntary and will only be used to report on candidate demographics. Nothing contained in this form will be accessible or used in hiring or other employment decisions. Information provided will be recorded and maintained in a confidential file for reporting purposes only.