Systems Administrator

Title : Systems Administrator

Department : Engineering

Reports To : Project Manager

Location : Onsite, Belcamp, Maryland or Rustburg, Virginia.

About Idea Entity

At Idea Entity, we transform customer pain points into insightful, scalable, agent-powered workflows — built with empathy, clarity, and speed. Our work bridges strategy and execution, helping organizations simplify complex processes and make smarter, faster decisions. We take pride in being a partner our clients can trust, delivering meaningful outcomes through innovation, collaboration, and accountability. Every project we take on is driven by the shared goal of creating lasting impact for our customers and their businesses.

Role Summary

We are seeking a talented and experienced Systems Administrator to join our team. In this role, you will be responsible for developing, customizing, and maintaining solutions within the Microsoft Dynamics 365 Project Operations environment. You will collaborate closely with cross-functional teams to understand business requirements and translate them into technical solutions that meet client needs.

The successful candidate will have exposure to systems administration and prior hands-on experience configuring, administering, supporting, and maintaining systems. This role includes setting up development and test environments, managing user accounts, maintaining hybrid Exchange environments, and managing domains.

Requirements

Key Responsibilities

• Act as a System Administrator for Microsoft 365 environments, including Azure AD, SharePoint Online, Exchange Online, Intune, Teams, and OneDrive for Business.
• Collaborate with stakeholders to gather and analyze business requirements and translate them into technical specifications.
• Maintain on-premises and cloud-based virtual environments for development and test environments (SharePoint, Azure DevOps Server, Kubernetes).
• Maintain hybrid Microsoft Exchange and ADFS servers, firewalls, routers, and VPNs.
• Develop and implement customizations, extensions, and integrations using Power Platform, Power Automate, Power Apps, and other relevant tools.
• Perform system configuration, testing, debugging, and troubleshooting to ensure quality and performance of developed solutions.
• Provide technical expertise and guidance to project teams and clients throughout the project lifecycle.
• Stay current with the latest technologies, best practices, and trends in Microsoft Dynamics 365 and related technologies.
• Contribute to continuous improvement of development processes, tools, and methodologies.
• Support deployment and post-implementation activities, including user training and documentation.
• Set up development and test environments in Azure.
• Perform regular backup operations and implement processes for data protection, disaster recovery, and failover procedures.
• Conduct hardware and software audits of workstations and servers to ensure compliance with standards, policies, and configuration guidelines; support asset management operations.
• Implement and promote standard operating procedures and schedules.
• Follow established IT policies and procedures.

Minimum Qualifications

Preferred

Core Values Alignment

We are looking for someone who aligns with our core values and who :

Why Join Us

Benefits

EEO Statement

At Idea Entity, our culture is centered around diversity and inclusion where our employees are valued and empowered. We are an Equal Opportunity Employer and employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military / veteran status or other characteristics protected by law.