RETAIL OPERATIONS MANAGER - BAKERY and CAFE

Job Description

Job Description

Benefits :

• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Training & development

We are seeking an experienced and passionate Retail Operations Manager to oversee multi-unit bakery operations within the Twin Cities Metro. This leader will ensure operational excellence, team development, brand consistency and financial performance across all locations. The ideal candidate is deeply rooted in hospitality, has a sharp operational mindset and a strong appreciation for quality bakery products and the teams that make them.

As a growing company, were constantly evolving which means this role will, too. Whats true of the position today may look different six months from now. Were looking for someone excited by that challenge, who thrives in a dynamic environment and is eager to grow alongside the business.

The Retail Operations Manager oversees a multi-unit bakery operation. This leader ensures operational excellence, team development, brand consistency and financial performance across all locations. This individual is deeply rooted in hospitality, has a sharp operational mindset and a strong appreciation for quality bakery products and the teams that make them.

Duties / Responsibilities :

Operational Leadership :

Team Management and Development :

Financial Oversight :

Customer and Community Focus :

Compliance and Safety :

Strategic Growth and Innovation :

Required Skills / Abilities :

Supervisory Responsibilities :

Education and Experience :

Physical Requirements :

Work Environment :

This position operates in a fast-paced, high-energy kitchen environment where teamwork, efficiency and attention to detail are essential. The role requires standing for extended periods, working near hot equipment, handling sharp tools and maintaining strict food safety and sanitation standards. Weekend, evening and holiday shifts may be required, depending on business needs. The work setting emphasizes collaboration, adaptability and a commitment to delivering consistent, high-quality food service.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.