Communications Agent
Department : Comvox Co
Employment Type : Full Time
Location : Phoenix, AZ
Compensation : $54,000 - $64,000 / year
Description
Job Description :
We are seeking a skilled and motivated Communications Agent to join our team in Phoenix, AZ. In this role, you will be responsible for managing communication between the company and our clients, ensuring clear, effective, and timely information exchange. The ideal candidate will be an excellent communicator, able to handle multiple tasks and support the communication needs of our clients and internal teams.
Key Responsibilities
Responsibilities :
- Serve as the primary point of contact for client communications
- Handle incoming inquiries and provide accurate information to clients
- Draft and send professional correspondence, including emails, reports, and presentations
- Maintain clear communication with internal teams to ensure smooth project execution
- Resolve customer issues and concerns with professionalism and efficiency
- Coordinate and schedule meetings, conference calls, and other communications-related activities
- Assist in the development of communication strategies and marketing materials
- Track and report on communication metrics and outcomes
- Support various departments in executing communication-related tasks
Skills, Knowledge and Expertise
Skills & Qualifications :
Proven experience as a Communications Agent, Customer Service Representative, or in a similar roleStrong written and verbal communication skillsAbility to manage multiple tasks and meet deadlines in a fast-paced environmentProficient in Microsoft Office Suite and communication toolsStrong problem-solving skills and attention to detailAbility to work independently as well as part of a teamBachelor's degree in Communications, Public Relations, or a related field preferredBenefits
Benefits :
Competitive salaryOpportunities for career growth and advancementHealth and wellness benefitsPaid time off and holidaysCollaborative and supportive work environment