Responsibilities
- Understands and follows the Default Services Policies and Procedures of the bank.
- Telephone's delinquent mortgage and consumer loan customers. Works constructively with the delinquent customers to ultimately cure the delinquent accounts through the use of loss mitigation or other work-out options.
- Maintains and documents accurate loss mitigation records via the On-Line Collection System.
- Underwrite thepleted Loss Mitigation package with included a detailed analysis of all financial documents, (, credit reports, bank statements, IRS returns, profit and loss statements, and paystubs, property appraisal), to determine factors such as debt and housing to ie rations, loan to value and monthly surplus / deficit. Utilize results of review to determine best loss Mitigation option for assistance if applicable.
- Rmends specific loss mitigation and / or workout proposals to Supervisor and / or Management and tracks the performance of approved plans.
- Maintains an active loss mitigation file of borrower financials and other documentation for all loans in the loss mitigation workstation.
- Corresponds with real estate brokers, agents and attorneys regarding potential short-sale and / or settlement offers on the borrowers' property.
- Corresponds with Loan Investors, Loan Insurers, and external servicing vendors regarding specific case requirements.
- Performs such other duties as may be assigned by Loss Mitigation Supervisor or other DMS Management.
Education & Experience :
2 4 years of related experience previous Mortgage and Consumer loss mitigation and collections experience in a loan servicing environment including FNMA, FHLMC, CHFA, and HUD products).High School / GED required.Some college preferred - Business or ManagementThe estimated salary range for this position is $55, to $65, USD annually. Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for incentivepensation.
LI-MM1
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Job ID R25_0000000615