Custodial Day Crew Manager

The California State UniversitySan José

30+ days ago

Job type

Full-time

Job description

Job Summary

Under the general supervision of the Associate Director, Custodial and Moving Services, the Custodial Day Crew Manager plans, organizes, and supervises the activities of one or more custodial services crews, crew leads, and / or teams serving the main and south campuses as well as other off site campus locations. In this role, the incumbent is responsible for ensuring custodial services for the assigned crew are accomplished daily while also assisting the campus with other duties associated with support required for special events, emergencies, and after hours call backs. The Crew Manager also works to support other Custodial Crews as needed to assist with shift coverage and oversight. The Crew Manager is responsible for management of personnel, oversight and management of contracted services, implementation of a quality assurance monitoring program, and is charged with ensuring services for the area of assignment are delivered to the campus in an organized, prioritized, scheduled, and cost effective manner. In the absence of the appropriate administrator, the Crew Manager may be delegated authority for the operational management of the Custodial Services Unit or a portion thereof.

Key Responsibilities

Manages and supervise the cleaning activities for assigned areas of responsibility with a crew of up to 30 individual staff members ensuring full and successful implementation of adopted custodial service levels
Responsible to plan, coordinate, establish priorities, and supervise the daily cleaning and daily maintenance of multiple University Buildings, the assigned crews, and various contracted services
Inspects custodial equipment to determine repair or maintenance needs, if any. Ensures existing equipment is kept in a neat and clean manner. Tracks and ensures adherence to the manufacturer’s recommended preventive maintenance schedule
Ensures assigned specialized work orders are completed on schedule, particularly with those designated as a life / safety, emergency, urgent, or high priority
Records work in detail within computerized recordkeeping systems and, where directed, on log sheets, and keeps accurate time records so as to ensure an appropriate level of documentation regarding actions taken to complete assignments
Identifies and determines cause of problems; presents solutions and ideas to the appropriate administrator, implementing change as approved
Leads, schedules, presents, and participates in training programs related to staff onboarding, education and skill development, safety practices, and other ongoing training needs
Instructs custodial staff in industry best practices and safety techniques / regulations through documented regular shop and safety meetings
In partnership with others, implements employee engagement initiatives to improve job satisfaction, inspire performance, and enable individual and team success
Coordinates services with campus customers to ensure a seamless operation that minimizes disruption to campus programs and activities while also ensuring service level is maintained
Responds promptly to, and assists with urgent needs in order to prevent injury, damage or further incident

Knowledge, Skills & Abilities

Ability to maintain records and retrieve data related to work performed using manual and computerized record-keeping systems, and to prepare standard reports

Ability to use considerable judgment and discretion in performing duties required to successfully complete work assignments

Ability to read and write at a level appropriate to the position, and to perform arithmetic calculations as required by the position

Demonstrated proficiency with computer applications including word-processing, spreadsheets, as well as electronic meeting, calendaring, and email systems

Working knowledge custodial equipment, materials and supplies and their appropriate use and deployment, including as pertaining to safety

Ability to communicate effectively and work harmoniously with a diverse group of individuals throughout the organization as well as those outside of the organization who are directly or indirectly involved with projects and / or assignments. Work often requires active problem solving and effective interpersonal skills

Knowledge as required to lead, manage and supervise custodial services across a broad variety of buildings and programs

Knowledge, experience and ability to implement a customer focused service approach to work efforts, with a commitment to high ethical standards, while motivating staff in a demanding environment

A valid California Driver’s License with good driving record is required and must be maintained for the operation of any vehicle required for this position

Required Qualifications

High school diploma or equivalent is required

Minimum of four years of experience in scheduling, coordinating, and performing custodial operations for comparable facilities, two years of which shall have been at the supervisory and / or lead level with responsibility for a large facility or group of buildings

License

A valid driver's license is required for this position. Out of state candidates selected for the position must obtain a State of California driver's license within 10 days of hire in accordance with the California Department of Motor Vehicles regulations.

Once hired the employee must successfully complete the Defensive Driver Training Program provided by the State of California for California State University campuses.

Preferred Qualifications

Associate degree in business or operations management or a related field.

Certification from International Sanitary Supply Association Cleaning Management Institute or similar program

Prefer supervisory experience within a collective bargaining and represented staff environment

Prefer experience working in a University setting

Compensation

Classification : Administrator I

Anticipated Hiring Range : $6,129 / month - $6,774 / month

CSU Salary Range : $4,135 / month - $12,288 / month

The final hiring salary will be commensurate with experience.

San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the .

Application Procedure

Click Apply Now to complete the SJSU Online Employment Application and attach the following documents :

Resume

Letter of Interest

All applicants must apply within the specified application period : April 15, 2025, through April 30, 2025 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.

Work Schedule

Monday - Friday, 7 : 00 . to 4 : 00 .

Business needs may occasionally require extended and weekend hours.

Contact Information

University Personnel

and questions may be sent to

The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at

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Custodial Manager • San José