As the Bilingual Family Support Specialist, you will provide peer support and advocacy to consumers of Seneca's services. Family support may include one-on-one peer support as well as in group settings. The Bilingual Family Support Specialist draws upon their own personal experience navigating systems to work individually with youth and / or family members to engage them in the process, increase their involvement, and assist them in achieving their care plan goals. This includes a wide range of activities in order to function as a member of the supporting team as well as provide individual support. The Family Support Specialist may also be involved in community awareness and leadership activities.
ABOUT WRAPAROUND
Seneca's Wraparound program in Santa Clara County provides culturally-sensitive, highly-coordinated intensive services to youth and families with complex and enduring needs. Through a team and strengths-based approach, the mental health supports focus on enhancing safety, placement stability, and well-being. Wraparound works in close partnership with the Department of Family and Children Services (DFCS), Juvenile Probation, Behavioral Health and Post-Adoption services to provide outcome-oriented services aimed to keep youth in their homes and community. Wraparound serves racially and ethnically diverse youth and families regardless of, but not limited to, their socio-economic circumstance, sexual orientation, gender identity and expression, and religion.
ABOUT SENECA
Seneca Family of Agencies has been nominated among the Bay Area's Top Workplaces for several consecutive years. We're committed to providing traditionally marginalized communities with a network of excellent mental health, community-based, and educational services. We are committed to building a diverse staff. Our programs deeply engage in conversations and training on Diversity, Equity, and Inclusion to bring equity and justice to the youth and families we serve.
RESPONSIBILITIES
- Provide and communicate guidance, expertise, and support for youth, families, and / or any other natural supports one-on-one and in group settings
- Demonstrate high level engagement and alignment skills, to build trust and rapport with youth, families, and collateral supports
- Work as a "collaborative advocate," helping youth, caregivers, and family members understand the mandates and perspectives of other team members while navigating through county systems
- Use knowledge of community resources, school systems, or other mental health services to help youth and families identify and connect to a family safety network and / or natural support team in the community
- Provide coaching and support related to safety planning / self-control plans as well as self-care plans for youth / families
- Attend and participate in mental health awareness activities in the community
- Participate in peer forums which may include public speaking engagements
- Complete all training requirements as indicated by supervisor
- Participate in weekly supervision / mentorship with the supervisor or designee
- Maintain accurate and high-quality documentation and paperwork including but not limited to mental health notes, timesheets, expense reports, and mileage
QUALIFICATIONS
REQUIRED
Personal lived experience being a parent / legal guardian raising your own child that received services from relevant system (e.g. foster care / social services, educational / IEP services, SARC / developmental services, Medi-cal, adoption, juvenile probation, substance use disorder treatment, or mental / behavioral health)High school diploma / GEDBilingual Spanish skill set, pass the bilingual proficiency examBe part of a rotating emergency on-call system, scheduled ahead of timeAt least 18 years of ageTB test clearance, fingerprinting clearance, and any other state / federal licensing or certification requirementsValid driver's license, clean driving record, and insurability through Seneca Family of Agencies' insurance policyPREFERRED
Ability to work as a part of a multidisciplinary team in a fast-paced environmentAbility to work with diverse populationStrong organization and communication skillsSchedule
Full-time; Monday - Friday; 9am - 5 : 30pmOn-site, in-person services providedBe part of a rotating emergency on-call system, scheduled ahead of timeBenefits
Starting at $29.50 - $32 per hour, commensurate with experienceActual salary dependent on creditable experience above the minimum qualificationSalary increases each year5 weeks of Paid Time off and 11 Paid HolidaysMileage reimbursementStipends provided to staff members participating in the emergency on-call shiftsComprehensive benefits package :Medical, dental, vision, chiropractic, acupuncture coverage50% paid premiums for dependentsLong-term disability, family leave, and life insurance403b Retirement PlanEmployer-paid Employee Assistance PlanSeneca is a Public Service Loan Forgiveness certified employerScholarship opportunities, ongoing training, and professional development opportunitiesLI-MA1
Equal Opportunity Employer
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