Regional Communications Director : Strategy Lead
Heifer International is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
The Regional Communications Strategy Lead reports into the Americas SVP and is part of the regional team and serves as a connector, facilitator, and steward of communications across the region. Recognizing communications as a driver of organizational transformation and a shared network function, this role provides strategic leadership for the Americas regional communications strategy in alignment with Heifer's global framework, ensuring that regional priorities are visible within a shared global vision.
The position helps to position, communicate, and amplify the impact of the Americas region while promoting collaboration and co-creation with country teams to foster a dynamic and participatory communications ecosystem. This position acts as the primary media contact and spokesperson for the Americas region. Acting as liaison between the Americas region and other regional and global communications teams, the role ensures coherence and collective ownership, consistency in messaging, and strengthening Heifer's institutional identity.
With the ability to understand and adapt to country contexts, the Regional Communications Strategy Lead coordinates communications across the region and within the broader organization, elevating local voices and integrating regional and country-level narratives into Heifer's global storytelling and beyond. This role also cultivates strategic relationships with media, stakeholders, and external partners to enhance visibility, drive advocacy, and support resource mobilization.
Finally, the position supports regional and country teams through coaching, mentoring, networking, and shared learning; provides communications expertise to functions such as resource mobilization, programs, people, and operations; and ensures that Heifer's global vision remains connected to local narratives and vice-versa.
The successful candidate :
- Strategic thinker with vision
- Collaborative and culturally fluent
- Adaptive and solutions-oriented
- Strong relationship builder, communicator, and negotiator
- Deep commitment to equity and fostering belonging
- Ability to influence without authority
- Facilitative and human-centered leadership
- Learning-oriented and reflective
- Trust builder
Responsibilities and deliverables :
Strategic Communications Leadership, Facilitation, and Narrative Stewardship (30%)
Lead the Americas regional communications strategy in alignment with Heifer International's global program strategy, identity, and positioning.Contribute to regional and global governance processes through strategic communications.Co-develop and implement annual communications plans with country teams.Elevate and integrate country-led stories into regional and global platforms, making farmer identity central to all storytelling.Facilitate decision-making and real-time adaptation of communications strategies through influence and collaboration, integrating feedback and responding to shifting contexts.Position Heifer Americas as a regional leader in locally led development; farmers lead food systems, regenerative agriculture, and on-the-ground solutions to rural poverty.Manage and position Heifer's brand consistently across the Americas.Coordinate representation of the region across global platforms and initiatives to strengthen visibility and influence.Set regional communications agendas and articulate strategic narratives at regional and global levels.Identify, assess, and mitigate reputational risks across the region by monitoring external communications, public sentiment, media coverage, and stakeholder feedback.Lead crisis communications planning and response, coordinating with global communications, program, and leadership teams to deliver timely, transparent, and accurate messaging.Lead Collaborative Communications for Shared Impact (30%)
Serve as a communications resource for regional and country teams, providing expertise, guidance, and support.Enhance communications capabilities, technical expertise, leadership skills, and ability to deliver high-impact initiatives across teams through coaching, mentoring, facilitation, cross learning, and knowledge sharing.Identify, connect, and leverage communications capacities within country teams to strengthen collective effectiveness.Collaborate with regional functionsincluding resource mobilization and partnerships, programs, people, and operationsto provide communications expertise aligned with regional strategies and emerging needs.Co-create and develop communications materials, including annual impact reports, systematizations, fact sheets, capacity statements, storytelling materials, and visibility tools.Facilitate Knowledge Flow within Regional Communications fostering spaces and processes that capture, systematize, and share lessons learned across teams and networks.Co-create Strategic Communication Products and Learning Systems embedding a culture of continuous learning by facilitating monitoring, evaluation, and reflective practices that enhance communication planning and delivery.Partnership Cultivation and Relationship Stewardship (25%)
Cultivate and manage relationships with media, allies, donors, and partners to enhance visibility, advocacy, and resource mobilization.Cultivate strategic media partnerships that elevate farmer and women's voices, ensuring coverage highlights local leadership, lived experiences, and community-driven solutions.Build and coordinate networks of spokespersons, allied media, thematic campaigns, and high-impact communications products to position country and regional program work.Identify opportunities and develop tailored messages and approaches to engage donors, partners, and other key stakeholders.Coordinate events and external engagements that position Heifer for strategic partnerships and funding opportunities.Coordinate representation, or represent Heifer, in regional forums to share learnings, amplify visibility, and model collaborative leadership in communications ecosystems.Define and track deliverables and success metrics, including media visibility, engagement, storytelling initiatives, and support to country offices.Design and implement outcome-based communication metrics that measure the visibility and impact of farmers and women in regional programming, ensuring their voices and stories are at the forefront of external engagement.Communications Network & Systems (15%)
Promote collaboration and coherence across all communications areas to ensure consistent messaging.Actively contribute to Heifer's global communications network through coordination, knowledge exchange, and peer-to-peer learning.Promote mutual accountability by co-developing learning products that strengthen both regional outcomes and global insights.Provide and seek technical input across regions and functions to support innovation and experimentation in communications.Collaborate across departments and teams to align support needs and identify convergence points with regional and country strategies.Establish and maintain evidence-based regional communications systems that are measurable, collaborative, transparent, adaptable, and aligned with institutional standards.Strengthen internal systems to transform data and learnings into compelling stories.Other duties and tasks as assignedMinimum requirements :
Bachelor's degree in communications, journalism, or a related field (or equivalent combination of education and professional experience).At least 12 years of relevant professional experience, including 6 years in a senior leadership role in international development focused on strategic communications.Minimum 6 years of experience supervising and leading teams.Strategic thinking, interpersonal agility, and ability to influence without direct authority.Demonstrated ability to facilitate strategy, coach, and co-create initiatives with diverse teams and stakeholders in international or multi-country contexts.Strong cross-cultural communication and intercultural intelligence.Fluency in English with strong writing and oral presentation skills.Expertise in story-driven communication and impact storytelling.Experience managing communications campaigns, producing content across multiple platforms, and using digital tools (e.g., social media, analytics, CRM, content platforms) for monitoring and engagement.Experience in crisis communications and reputational risk management.Preferred requirements :
Master's degree in communications, journalism, or a related field (or equivalent combination of education and professional experience).Proven track record of thought leadership in communications, with the ability to anticipate external trends, shape narratives, and position the organization globally.At least 10 years of experience leading teams with expertise in writing, editing, content design, and producing materials for strategic communications or media relations.Experience working in donor-funded environments.Professional experience across multiple countries in the Americas region.Working experience in crisis communications and reputational risk management.Knowledge of