Head of QA / QA Engineering Manager

Head Of QA / QA Engineering Manager

We're seeking a Head Of QA to own and build our quality assurance function from the ground up. You'll architect our automation strategy, establish testing practices for our Chrome Extension and core SaaS platform, and build the QA team as we scale. This is a leadership role reporting to the CEO with clear growth trajectory.

Strategic Leadership (40%)

• Own the entire QA function - strategy, process, tooling, and team
• Build QA team and practices to support rapid scaling
• Collaborate with engineering leadership on SDLC improvements
• Drive quality metrics, reporting, and continuous improvement initiatives
• Navigate and help resolve existing technical debt challenges

Automation Architecture (35%)

Team Development (25%)

Technical Stack

Required Qualifications

Leadership Competencies

About Ombud

Ombud is revolutionizing enterprise B2B sales through AI-powered knowledge management and sales automation. Our platform serves Revenue Operations teams at 100+ enterprise customers including Workday, UKG, CSG Systems, and Prudential. We combine response management, agentic sales engineering capabilities, and AI-powered proposal automation to streamline complex, high-volume sales processes.

Through our flagship productsOmbud's core platform and Ombuddy, our AI Native Agentic Sales Engineerwe're building the AI Operating System for B2B sales teams. Our mission is simple : Make a Sales Engineer's Life Great by automating the tedious while scaling expertise across their revenue organizations.

Our Values (PIRCC)

Progressive : We think ahead and act with purpose. We are forward?thinkers, always seeking to learn and evolve. We're not just adapting to change; we're driving it. We look ahead of the curve and push Ombud to lead in innovation and industry advancement.

Integrity : We do what's right, even when no one is looking. It's the backbone of how we operate. We foster trust and honesty, where commitments are honored and ethics aren't negotiable. Ombuddies act responsibly and transparentlywith each other and with our clients.

Resourceful : We solve problems with creativity, focus, and grit. We practice intelligent innovationdoing more with less, thinking outside the box, and turning challenges into opportunities. We're everyday problem?solvers who bring creativity to the table.

Customer-Centric : We succeed when our customers succeed. Customers sit at the center of our decisions. We work to deeply understand and anticipate needs so every choice improves their experience and outcomes.

Community : We build belonging in real life. We foster a culture where showing up matterswhether it's collaborating in the office, solving problems side-by-side, or partnering closely with our customers. We build trust, momentum, and belonging through real-life connection.

Ombud is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.