Remote Customer Service Representative

A company is looking for a Customer Service Representative for a remote contractor role.

Key Responsibilities

Handle inbound calls, chats, and emails promptly and professionally

Conduct proactive outreach via phone and email

Document all interactions accurately and identify issues for escalation

Required Qualifications

High School Diploma or GED equivalent

Minimum of 2 years of Customer Service experience

Minimum of 1 year experience in a Call Center environment

Access to reliable internet and ability to work from home

Availability to work an 8-hour shift between 7 : 00 AM to 7 : 00 PM Eastern Time