Talent.com
General Manager
General ManagerBojangles • Cumming, GA, US
General Manager

General Manager

Bojangles • Cumming, GA, US
30+ days ago
Job type
  • Full-time
Job description

GENERAL MANAGER JOB SUMMARY :

Our General Managers are our restaurant leaders and they are directly responsible for the day-to-day operations and success of their restaurant.  They have full responsibility for the business including people, operations, and financial metrics.  The General Manager leads their team in providing an exceptional guest experience, operating a clean restaurant, delivering operational excellence, growing sales, and driving profitability through training and by providing an unbeatable work culture.  The General Manager reports to the District Manager and supports them as required.

The position includes, but is not limited to, the following essential job responsibilities :

GENERAL MANAGER JOB RESPONSIBILITIES :

Talent Management

  • Recruits, interviews, hires, trains, coaches, and develops successful Assistant Managers, Shift Managers, and Team Members.
  • Responsible for developing an Assistant Manager that can oversee the restaurant and perform required duties in the General Manager’s absence.
  • Executes brand training program and implements additional training plans as necessary.
  • Maintains the highest personal and professional appearance and ensures their team does the same.
  • Delivers an unbeatable work culture that drives engagement, increases retention, and decreases turnover.
  • Provides praise and recognition to reinforce positive behaviors.
  • Implements progressive discipline to address deficiencies in performance or failure to adhere to company policies or regulatory requirements.

Food Safety, Quality, and Quantity

  • Ensures team is adhering to proper hygiene, handwashing, glove usage, and general food safety standards.
  • Establishes build to’s and maintains production management systems to ensure the restaurant doesn’t run out of food to serve.
  • Leads team to ensure all food is prepared and served to brand recipes and quality standards.
  • Guest Satisfaction

  • Trains team to create an extraordinary guest experience and achieve service goals.
  • Achieves speed of service goals while not compromising quality or service.
  • Investigates guest feedback, resolves guest concerns, and monitors service trends.
  • Conducts retraining or coaching based on observations and guest feedback to improve service.
  • Operational Excellence

  • Maintains a clean and safe restaurant environment and ensures brand standards are met or exceeded.
  • Conducts daily or shift pathing and full restaurant evaluations as required to self-assess operations.  Provides feedback and coaching to their team.
  • Identifies operational gaps and addresses them in a timely and effective manner.
  • Achieves 95+ Health Department ratings and passing brand evaluations by ensuring a properly trained and engaged management team.
  • Financial Leadership

  • Reviews financial reports to identify opportunities and works closely with team to drive improvements.
  • Implements plans to increase traffic counts and average check to grow sales.
  • Maintains accuracy and integrity of all cash, sales, inventory, and other restaurant data.
  • Ensures restaurant meets or exceeds profitability targets.
  • Communication

  • Stays abreast of brand and company initiatives and requirements and works with team to maintain them.
  • Cascades information to team through shift huddles, restaurant meetings, and 1 : 1’s.  Maintains communication board.
  • Reports any injuries or incidents immediately to District Manager and other third parties as required.
  • Communicates with District Manager and participates in company calls and meetings as required.
  • General Duties and Administration

  • Responsible for completing or delegating and ensuring the accuracy and completeness of all daily, weekly, and period paperwork including cash and inventory counts, banking, truck orders and deliveries, schedules, and any other duties as required.
  • Ensures general safety protocols are followed and facility issues are reported promptly.
  • Implements new marketing campaigns and conducts new product training.
  • Completes all required duties in a timely and accurate manner.
  • Maintains all legal and regulatory requirements.
  • GENERAL MANAGER CORE COMPETENCIES :

  • Acts with integrity
  • Sound decision maker
  • Conflict management skills
  • Takes initiative; is resourceful, creative, and a problem solver
  • Highly organized; able to juggle multiple initiatives, plan and prioritize work
  • Excellent interpersonal and communication skills with the ability to collaborate and build meaningful internal and external relationships to help drive results
  • Ability to think and work independently and works well as part of a team
  • Works with a sense of urgency
  • Passionate about helping people grow personally and professionally
  • GENERAL MANAGER BENEFITS :

  • Career Development Opportunities
  • Competitive Pay
  • Health, Dental, and Vision Insurance
  • Life Insurance
  • Short / Long Term Disability
  • Critical Illness Insurance
  • Accident Insurance
  • Hospital Indemnity Insurance
  • Matching 401k Plan
  • Free Meals
  • Paid Time Off and Holiday’s
  • Wait periods may apply
  • GENERAL MANAGER JOB REQUIREMENTS :

  • At least 18 years of age
  • Open availability during all hours the restaurant is open and during the pre-opening, post-closing hours
  • Dependable and able to work a minimum of 50 hours per week
  • 3+ years of Quick Service Restaurant management experience
  • Proficient in Microsoft Office Suite
  • Experience managing units with drive thru’s preferred
  • ServSafe Manager certification preferred
  • High School Diploma preferred
  • Valid state Driver’s License, active automobile insurance with the minimum liability coverage as required by driver’s state and local area, and working personal vehicle that can be used to perform management tasks reliably
  • Physical / Mental ability to :

  • Tolerate exposure to noise, extreme hot and cold temperatures, and other elements.
  • Frequently bend, kneel, squat, stand, walk, and twist at waist.
  • Push, pull, lift, and carry up to 10 lbs. frequently and up to 50+ lb. occasionally, including lifting from ground to overhead.
  • Reach, grasp, and manipulate objects with hands for entire shift, including reaching for objects overhead.
  • Occasionally climb and descend ladders.
  • Remain active, standing for long periods without a break.
  • Work under pressure, such as high-volume peak periods, and remain calm with teammates and guests.
  • Cedartown will make reasonable accommodations to known physical / mental limitations of an employee with a disability unless the accommodation is unreasonable or would pose an undue hardship.

    Create a job alert for this search

    General Manager • Cumming, GA, US

    Related jobs
    General Manager

    General Manager

    Crunch Fitness • Buford, GA, US
    Full-time
    Here We GROW Again! Are you a high-performing leader ready to dominate in one of the fastest-growing fitness companies in the industry?. At CR Fitness, we're not just opening clubs, we're building a...Show more
    Last updated: 30+ days ago • Promoted
    Domino's General Manager (04101)

    Domino's General Manager (04101)

    Domino's Pizza • Oakwood, GA, US
    Full-time
    Job Category : Store General Manager.Show more
    Last updated: 30+ days ago • Promoted
    Restaurant General Manager - Hiring Immediately

    Restaurant General Manager - Hiring Immediately

    Willy’s Mexicana Grill • Lawrenceville, GA, United States
    Full-time +1
    Willy’s Mexicana Grill -Restaurant General Manager.Monday-Friday and weekends as needed.Willy’s Mexicana Grill is looking for an energetic, hands-on General Manager to lead one of our fast-casual r...Show more
    Last updated: 30+ days ago
    General Manager

    General Manager

    ISSA • Cumming, GA, US
    Full-time
    We are now hiring general managers to work in our new and existing clubs in one of the fastest-growing fitness franchises that is genuinely about changing lives with passion, Workout Anytime!.We ar...Show more
    Last updated: 30+ days ago • Promoted
    General Manager

    General Manager

    Checkers & Rally's • Suwanee, GA, US
    Full-time
    At Checkers & Rally’s we make a difference in people’s lives by serving our Franchisees, Teams, and Guests.As a member of the Corporate Field Operations team you will be responsible for executing t...Show more
    Last updated: 30+ days ago
    General Manager

    General Manager

    Dunkin' • Cumming, GA, US
    Full-time
    General Manager Opportunity At Dunkin'.A restaurant manager is generally responsible for providing strong, positive leadership to their team to deliver great and friendly guest experiences, to main...Show more
    Last updated: 30+ days ago • Promoted
    Chick-fil-A Employment in Dahlonega, GA

    Chick-fil-A Employment in Dahlonega, GA

    Chick-fil-A • Dahlonega, GA, USA
    Full-time
    Chick-fil-A restaurants are hiring team members and shift leaders.Competitive wages with Sundays off and scholarship opportunities. Training focused on exceptional customer service and hospitality.J...Show more
    Last updated: 23 days ago • Promoted
    Sourcing Manager - Aluminum Extrusions, Powder Coating, Castings, Finished Goods

    Sourcing Manager - Aluminum Extrusions, Powder Coating, Castings, Finished Goods

    James Hardie • Dahlonega, GA, US
    Full-time
    Sourcing Manager – Aluminum Extrusions, Powder Coating, Castings, Finished Goods.James Hardie Building Products.Location : Dahlonega, GA or Cumming, GA. James Hardie is the industry leader in e...Show more
    Last updated: 30+ days ago • Promoted
    Store Manager

    Store Manager

    Family Dollar • Dahlonega, GA, USA
    Full-time
    Join the Family Dollar team as a Store Manager and help us lead our store to success.As a Store Manager, you will be responsible for hiring, training, and managing staff, overseeing store operation...Show more
    Last updated: 23 days ago • Promoted
    Assistant Manager

    Assistant Manager

    Walmart • Dahlonega, GA, USA
    Full-time
    Join the Walmart team as an Assistant Manager and help us lead our store to success.As an AM, you will assist with hiring, training, and managing staff, oversee store operations, and ensure that cu...Show more
    Last updated: 23 days ago • Promoted
    General Dentist

    General Dentist

    Sage Dental • Dahlonega, GA, USA
    Full-time
    Sage Dental of Gainesville, GA is experiencing tremendous growth and is in need of a General Dentist.Sage Dental is the leading Dental Support Organization (DSO) in the Southeast, and we are contin...Show more
    Last updated: 30+ days ago • Promoted
    Five Below Careers in Dahlonega, GA

    Five Below Careers in Dahlonega, GA

    Five below • Dahlonega, GA, USA
    Full-time
    Five Below is seeking sales associates, stock associates, and assistant managers.Fun retail environment with competitive pay and flexible scheduling. Opportunities to work with trending products pop...Show more
    Last updated: 23 days ago • Promoted
    General Manager

    General Manager

    Bojangles • Dawsonville, GA, US
    Full-time
    Our General Managers are our restaurant leaders and they are directly responsible for the day-to-day operations and success of their restaurant. They have full responsibility for the business includ...Show more
    Last updated: 30+ days ago
    Burger King Hiring in Dahlonega, GA

    Burger King Hiring in Dahlonega, GA

    Burger King • Dahlonega, GA, USA
    Full-time
    Burger King restaurants are hiring team members, shift coordinators, and assistant managers.Flexible scheduling with competitive starting wages and meal discounts. Training provided with opportuniti...Show more
    Last updated: 23 days ago • Promoted
    Publix Jobs in Dahlonega, GA

    Publix Jobs in Dahlonega, GA

    Publix • Dahlonega, GA, USA
    Full-time
    Publix is seeking customer service staff, deli clerks, bakery associates, and department managers.Competitive wages with employee ownership and excellent benefits. Flexible scheduling with strong pr...Show more
    Last updated: 23 days ago • Promoted
    AutoZone Jobs in Dahlonega, GA

    AutoZone Jobs in Dahlonega, GA

    AutoZone • Dahlonega, GA, USA
    Full-time
    AutoZone is hiring retail sales, delivery drivers, and parts specialists.Competitive wages with comprehensive benefits and employee discounts. Training provided for automotive parts knowledge and cu...Show more
    Last updated: 23 days ago • Promoted
    Buffalo Wild Wings Employment in Dahlonega, GA

    Buffalo Wild Wings Employment in Dahlonega, GA

    Buffalo Wild Wings • Dahlonega, GA, USA
    Full-time
    Buffalo Wild Wings is hiring servers, cooks, bartenders, and shift managers.Competitive wages with tips and flexible scheduling. High-energy sports bar environment with meal benefits.Join a sports d...Show more
    Last updated: 23 days ago • Promoted
    Cashier

    Cashier

    Dollar tree • Dahlonega, GA, USA
    Full-time
    Join the Dollar Tree team and help us provide affordable household items to our customers.As a Cashier, you will be responsible for ringing up purchases, stocking shelves, and ensuring that the sto...Show more
    Last updated: 23 days ago • Promoted