Manager, Risk & Identity Solutions Management

Job Description

The Manager of Acceptance Risk Solutions Management will be a key member of North America Risk & Identity Solutions Product Office, which is accountable for financial and operational performance of Risk & Identity Solutions in North America. This role is an individual contributor who will be responsible for helping tell the story of how Merchant and Acquiring-facing Risk and Identity Solutions offerings, other offerings, and partnerships come together to solve client needs / use cases and drives telling of this story through various channels (critically including direct client conversations). This individual will work closely with various colleagues within the team and cross functionally and will support by provide real-time market insights, intake and triage client needs and coordinate roadmaps, and share feedback on ongoing go-to-market efforts. This position can be based in the San Francisco Bay area or Austin area, and some travel will be expected.

Responsibilities

• Developing use-case, segment, and client-specific perspectives on solutions that solve key client problems / needs
• Coordinating with Visa Generalist and Acceptance Solutions Specialized sellers to ensure familiarity with use case solutions
• Participate in pre-sales client discussions to whiteboard innovative or enhanced risk offerings or lead future roadmap discussions
• Serve as primary intake channel for client requests into prioritization efforts (including understanding options and true needs), completing pre-sales activities
• Support sales teams in driving identified issues and questions to resolution
• Support in development of business cases to support prioritization efforts
• Serve as conduit for gathering client feedback, and synthesizing feedback for product requirement purposes to ensure voice of the customer is represented

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

Basic Qualification

5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD

Preferred Qualification

6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD

Additional Information

Work Hours : Varies upon the needs of the department.

Travel Requirements : This position requires travel5-10% of the time.

Mental / Physical Requirements : This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY : The estimated salary range for a new hire into this position is 131,600 to 211,850 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA / HSA, Life Insurance, Paid Time Off, and Wellness Program.

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