Customer Service Representative

Customer Service Representative

Job Number : 358049

Category : Administrative

Description : Job Title : Customer Service Representative

Pay Rate : $28 - 33 / hour

Location : South Windsor, CT

Area Code : 860

Zip Code : 06074

Start Date : ASAP

A Customer Service Representative job in South Windsor, CT is currently accepting applications. This is a direct-hire position with our key manufacturing client. In this role, you will be responsible to provide timely and accurate communication, service, coordination and support to valued customers and internal stakeholders.. To be considered for this role, you will have a B.S. Degree along with 5+ years of relevant work experience.

Customer Service Representative Responsibilities :

Serve as the company"s first point of contact on inbound customer inquiries, orders, and proposal requests.

Manage the proper execution of cross-functional procedures pertaining to each type of inquiry through fulfillment, while providing frequent status updates to internal and external stakeholders.

Ensure outstanding customer satisfaction and quality via thorough and accurate communication, follow-ups, satisfaction surveys and meetings.

Maintain diligent records in CRM, ERP, Wiki, Sharepoint and / or other systems.

Support the company"s mission to provide automated test solutions for mission-critical and emerging applications which increase product safety, performance, and reliability while reducing the cost of test.

Customer Service Representative Requirements :

Bachelor's degree in Communications, Business Administration and / or 5+ years of B2B customer service experience in a high-tech industry

Outstanding verbal and written communication skills

Rapidly responsive, assertive, courteous and engaging

Process and detail oriented, multitasking, organized and extremely reliable

Comfortable communicating cross-functionally with engineering, accounting, manufacturing and leadership.

If you are interested in this Customer Service Representative job in South Windsor, CT please apply via the 'apply now' link provided.

Belcan is a leading provider of qualified personnel to many of the world's most respected enterprises. We offer excellent opportunities for contract / temporary, temp-to-hire, and direct assignments in the engineering, IT, and professional fields. We are the employer of choice for thousands worldwide. Our overriding goal is to provide quality staffing solutions that help people, organizations, and communities succeed. Belcan is a team-driven Equal Opportunity Employer committed to workforce diversity. For more information, please visit our website at

Location : South Windsor , CT

Minimum Experience (yrs) : 5

Required Education : Bachelor (BA, BS...)

Benefits :

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