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Assistant Deli Manager - Full-Time with Benefits - Cosentino's Price Chopper #102 - 1030 W. 103rd St

Assistant Deli Manager - Full-Time with Benefits - Cosentino's Price Chopper #102 - 1030 W. 103rd St

MidAm Food Enterprises IncKansas City, MO, US
18 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Assistant Deli Manager

Position Objective : To assist customers in their shopping experience by leading the Deli team in a way that not only promotes growth for the company, but also results in a team that delivers the product and service Cosentino’s customers have come to expect.

Reporting Structure : This position formally reports to the Deli Manager.

Status : This is a non-exempt position.

Knowledge

The following is a list of any certifications, formal education, or training requirements for this position.

Essential Knowledge

  • A food handling permit must be obtained within the first 14 days of employment.
  • Minimum of (6) months previous experience in a deli, bakery, restaurant or food service operations position is required.
  • Completion of ongoing training and development as listed on the Cosentino’s Learning Plan.
  • A high school diploma or equivalent is required.

Skills

The following is a list of the basic skill requirements for this position.

Essential Job Functions

  • In the absence of the Deli Manager, provide direct supervision of the activities of other members of the deli team in a manner that is operationally effective, but is also motivating and respectful.
  • Promote a positive overall team atmosphere that includes cooperation and teamwork, high morale, positive interpersonal interactions and communications, and recognition for a job well done.
  • Assist the Deli Manager in conducting effective interviews to hire the highest quality candidates for the deli team.
  • Provide effective coaching, corrective actions, and performance evaluations to improved individual and team performance.
  • Address employee relations issues and, if needed, effectively work with the Deli Manager, Store Director and / or Human Resource team to resolve issues.
  • Practice effective inventory management by counting and verifying merchandise against invoices and inspecting deliveries against for shortages, damages and quality.
  • Procure items from suppliers and notify Deli Manager of any special inventory needs in a timely manner.
  • Know and practice rotation procedures to ensure product dates are properly monitored.
  • Enforces strict quality control measures of all deli product put out in cases, hot lines and other areas of the deli.
  • Know and practice appropriate portion control in deli production and service.
  • Know and promote ads and specials to increase department sales and profits.
  • Promote department sales by suggesting additional products and offering samples to customers.
  • Know the location of the items in your department so you can accurately and courteously answer customer questions.
  • Meet or exceed productivity standards to produce desired team and individual results.
  • Resolve customer complaints in a professional manner and recognize when it is appropriate to involve a member of the store management team.
  • Know and implement the Cosentino’s Customer Service Standards.
  • Know, comply with, and ensure the team complies with all health regulations, sanitation guidelines and safety procedures for your department and your store.
  • Able to operate, clean and maintain all equipment safely and competently.
  • Ensure the department is always clean, fully stocked and creatively merchandised.
  • Demonstrates the strong verbal and interpersonal skills necessary for positive customer and peer interactions.
  • Demonstrates the basic math and reading skills required for the position.

    • Non-Essential Job Functions

  • Assist Deli Manager in managing labor costs in a way that successfully balances the customer’s need for service with the company’s need to closely monitor expenditures.
  • Efficiently and accurately prepare, package and label products for sale to customers.
  • Practice open communication with store management team regarding any issues in the deli department.
  • Ensure all coolers, freezers and preparation areas are clean and set up in advance for deliveries.
  • Quickly unload incoming shipments and neatly stock them in their designated areas without damaging merchandise.
  • Support your company by completing additional tasks identified by management, assisting other stores or departments as needed and gaining new skills when necessary.

    • Physical Abilities

    The following physical movements could potentially be part of any scheduled shift and employees will be expected to perform these actions while on duty.

    Essential Abilities

  • Reaching overhead with both arms up to a maximum of 74 inches, twisting at the waist and lifting objects with both hands weighing up to 20 lbs.
  • Pushing and pulling grocery items to the proper locations as needed, up to a peak force of 50 lbs.
  • Standing and walking for long periods of time on tile, asphalt, concrete or other hard surfaces.
  • Occasionally lifting and carrying up to 50 lbs.
  • Bending and squatting, at times all the way to floor level.
  • Able to work in colder conditions of the grocery coolers and freezers.

    • Non-Essential Abilities

  • Climbing a ladder, possibly up to 5ft.
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    Assistant Deli Manager • Kansas City, MO, US