OCM Director Portfolio Manager (Richmond)

Role : OCM Director Portfolio Manager

Duration : Long Term Contract

Location : Richmond, VA Hybrid

Job Title Director Portfolio Manager

Location United States

We are seeking a dynamic and strategic OCM Lead to guide our insurance clients through Organization Change Management for complex IT transformations This role blends advisory leadership OCM and Transformation strategy and delivery oversight making it ideal for professionals who can shape the vision influence the agenda and ensure successful execution

You will work closely with senior insurance executives CXOs to define transformation goals and oversee the realization of business value through structured delivery

Key Responsibilities

Advise Csuite and senior stakeholders on OCM strategy aligning business goals engaging stakeholders across the Insurance Value Chain

Lead OCM Strategy Planning activities including Stakeholder Identification and engagement impact analysis change readiness assessments and manage resistance

Shape and lead Training and Communication Plans from visioning and roadmap development to execution oversight and value realization

Execute and deliver OCM Roadmap and Plan to ensure alignment with strategic objectives managing risks dependencies and stakeholder expectations

Facilitate executive workshops and strategic planning sessions to cocreate transformation initiatives

Monitor KPIs and transformation outcomes ensuring measurable business impact and continuous improvement

Qualifications

Education Masters degree MBA or related

Experience

15 years of experience in insurance Organization Change Management Programs with a mix of advisory and delivery leadership

Proven track record of leading strategic engagements and overseeing successful delivery in insurance domains eg underwriting claims policy admin

Strong understanding of OCM activities insurance operations regulatory frameworks and digital transformation trends

Experience of working with at least 23 leading insurance carriers across the globe

SME on atleast 12 key domains on Insurance including policy admin UW Billing or Claims

Experience in designing and implementing target operating models transformation roadmaps and capability assessments

Demonstrated ability to bridge the gap between strategy and execution ensuring that transformation initiatives are both visionary and actionable

Experience advising on digital transformation including the adoption of emerging technologies AI automation cloud platforms and their impact on business models

Strong background in stakeholder engagement and governance with the ability to influence senior executives and align cross functional teams

Familiarity with regulatory and compliance considerations in insurance transformation programs

Experience in value tracking and benefits realization ensuring that transformation outcomes are measurable and sustainable

Exposure to multivendor environments and complex delivery ecosystems with the ability to manage dependencies and integration challenges

Nice to Have

Familiarity with insurance platforms eg Guidewire Duck Creek Majesco

Experience with Agile SAFe or hybrid delivery models

Strong commercial acumen and ability to link strategy to execution

Certifications in project or change management eg PMP Prosci SAFe are a plus

Excellent communication facilitation and leadership skills?