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Scheduler
SchedulerAction for Boston Community Development • Boston, MA, US
Scheduler

Scheduler

Action for Boston Community Development • Boston, MA, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Description

The Climate Equity & Impact team is hiring! If you are a detail-oriented individual passionate about community development and possess the skills to excel in this role, we invite you to join our team at ABCD as a Scheduler . Come make a meaningful impact and be part of a legacy that shapes positive change in Greater Boston.

Key Responsibilities

  • Ensure that clients are correctly scheduled for building assessments and post-work installation inspections.
  • Schedule, update, confirm, and cancel client’s appointments.
  • Answer Client questions regarding their service appointment.
  • Provide instructions to clients, ensuring that they are prepared for their service appointment.
  • Give need-to-know information to clients.
  • Courteously receive incoming telephone calls and take messages as needed.
  • Schedule referral appointments and follow-ups.
  • Verify client details and inform clients of any uncovered fees.
  • Organize the scheduling calendar and ensure appointment calls are scheduled for an appropriate amount of time.

Skills, Knowledge and Expertise

  • A Minimum of a high school diploma or equivalent and up to 12 months of experience is required.
  • Good communication skills by phone and email are required.
  • Proficient with Microsoft Applications.
  • Flexibility, initiative, and ability to work in a team required.
  • Ability to deal sensitively and effectively with individuals of diverse economic and cultural backgrounds.

    • Why Work Here

  • Make a Difference : Every day, your work directly impacts the lives of thousands in the Greater Boston community, empowering them and making positive, lasting change.
  • Inclusive Environment : ABCD values the diversity of its workforce, with an inclusive culture that respects individuality and promotes collaboration.
  • Continuous Learning : We offer numerous training and development opportunities, ensuring our staff remain at the forefront of community action methodologies and strategies.
  • Comprehensive Benefits : At ABCD, we take care of our own, providing a competitive benefits package, including health coverage and retirement plans.
  • A Legacy of Impact : Join an organization that boasts a legacy spanning over half a century, consistently championing the rights and needs of our community's most vulnerable.
  • Teamwork & Camaraderie : Be a part of a passionate team, united in their mission to combat poverty, and ensure every individual can reach their fullest potential.

    • Essential Duties :

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    Scheduler • Boston, MA, US

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