Logistics Associate - Researcher and Reconciler

Outbound Researcher And Reconciler

Accelerate your career. Join the organization that's driving the world's technology and shape the future.

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage set us apart.

Come join our team where you'll make technology happen in surprising ways. Let's shape tomorrow - it'll be a fun journey!

The pay rate for this position is $18.50 / hr + $.50 shift differential. The start time for this position is 1 : 00PM, Monday - Friday with overtime.

The outbound researcher and reconciler is responsible for proactively reaching out to internal contacts to investigate, verify, and resolve discrepancies in records, transactions, or documentation. This role plays a key part in ensuring data accuracy, reconciling variances, and maintaining the integrity of operational or quality systems. The ideal candidate is analytical, resourceful, and persistent, with excellent communication and documentation skills. Key responsibilities for this role include :

• Quality Assurance Monitoring & Control
• Research & Data Analysis
• Process Improvement & Documentation
• Collaboration & Training
• Reporting & Communication

Position summary : Responsible for the handling, moving, loading and unloading of materials by hand or by using a variety of material handling equipment. Opens and seals crates, boxes, cartons, and other containers. Collects, sorts, stores and distributes materials. Process orders from requisitions and dispense stock items. May assist in inventory of stock, including stock rotation. Responsible for the shipping, receiving and processing of freight according to company policies and procedures. Ensures the orderly stocking and / or timely delivery of merchandise. Maintains and updates the purchase order system as shipments are received, cancelled, or back ordered. Processes inventory paperwork. Updates management on all inventory issues on a regular and as-needed basis. May participate in activities including kit and bundle breakdown and component sorting.

What you bring to the role : Seasoned individual contributor. Works under limited supervision for routine situations. Provides assistance and training to lower level employees. Problems typically are not routine and require analysis to understand. Makes minor adjustments to working methods. Explains practices, procedures and policies to reach agreement with others outside of the job area. Provides administrative or technical support at a senior level. Proficient in the various competencies relevant to their job. May act as a lead or mentor to more junior technical or administrative support personnel. Works on assignments that are moderately difficult, requiring judgment in resolving issues or in making recommendations. Generally works independently within established procedures associated with the specific job function. Normally receives little instruction on daily work. Determines methods and procedures on new assignments. May be informal team leader. Two year college degree or equivalent experience and minimum 3 year experience in functional area. OR High School Diploma or equivalent and 5 years functional experience, preferably at a senior level. Has substantial understanding of the job and applies knowledge and skills to complete a wide range of tasks.

The typical base pay range for this role across the U.S. is USD $35,000.00 - $52,600.00 per year.

At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.

This is not a complete listing of the job duties. It's a representation of the things you will be doing, and you may not perform all these duties.

Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.

Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.