Peoria Ford is looking for the right candidate to join its Team. Candidate must have strong communication skills, ability to multi task and strong customer service skills. CSI is the price of admission at Peoria Ford and must be held to the highest standard. We offer lucrative pay and benefits with weekly sales Bonuses . We provide the tools, the training, and a Service drive with traffic. We're a name that Peoria knows, so you'll be filled with pride as a member of our team. If you are skilled, enthusiastic, enjoy meeting new people, and want a great career, we'd love to see you on our team.
Benefits
- Medical,Dental, and Vision Insurance
- 401K Plan + Match
- Paid time off and vacation
- Growth opportunities
- Continued Training to maintain skills.
- Bonus Opportunities.
- Paid Sick Leave
- Life insurance
- Employee vehicle purchase plans
- Employee Assistance Program / Access to mental health resources
- Health Reimbursement Account
Responsibilities
Greet customers promptlyObtain customer and vehicle informationClearly report all vehicle symptoms as described by the customerDetermine and recommend maintenance base on age, mileage and history of vehicleVerify all warranties and vehicle coverage. (ESP factory, Aftermarket ESP contract Recalls)Prepare a complete and accurate estimate of cost for labor and partsEstablish follow up timeMonitor the progress of each vehicle throughout the day, and update customers frequentlyVerify that the final invoice reconciles with the work performed on the repair orderExplain all completed work and charges to customersQualifications
Proven record of achieving exceptional customer satisfactionPast experience as a service advisor, assistant lane manager or service consultantCDK and Xtime.Very energetic personalityA desire for a long-term career with a growing organizationPersonal and professional integrityComputer skills and willingness to learn new programsWe are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.