Customer Service Representative

Client Service Representative - VCA All Animal Hospital

Join Our Team and Make a Difference in Animal Care! VCA All Animal Hospital is looking for a compassionate and driven Client Service Representative (CSR) to join our dedicated team! If you're passionate about pets, enjoy working in a fast-paced environment, and thrive in customer-focused roles, this could be the perfect opportunity for you.

About Us VCA All Animal Hospital is a full-service small animal hospital, offering a range of services from general practice care to boarding and bathing. With three experienced veterinarians on staff and AAHA accreditation, we take pride in providing high-quality care to our furry patients. Our compassionate team works together to deliver excellent service in a welcoming and supportive environment. We are looking for a Client Service Representative to play an essential role in our daily operations. This position offers competitive pay, with a salary range of $15 - $18 per hour, based on experience.

Why VCA?

At VCA, we're more than just a veterinary hospital. We're a community of passionate individuals dedicated to helping pets and the people who love them. Here's why you'll love working at VCA :

• Inclusive & Supportive Work Environment : We foster a culture of equity, inclusion, and diversity. We strive to be a place where all employees feel valued and empowered to do their best work.
• Career Growth Opportunities : We provide a variety of career advancement paths and professional development opportunities.
• Generous Benefits :
• Medical, dental & vision insurance
• Employer-paid short-term and long-term disability insurance and life insurance
• Paid parental leave
• Paid vacation, sick time, and holiday pay
• 401(k) with match
• Tuition support, scholarships for veterinary technology programs, and more!
• Wellness Support : Free wellness and self-care resources to support your physical and mental well-being.
• Employee Discounts : Generous discounts on hospital services and pet products.

What You'll Do

As the first point of contact for our clients, the CSR plays a critical role in creating a positive, welcoming environment and ensuring our clients have a great experience every time they visit. Your duties will include, but are not limited to :

What We're Looking For

We're seeking a customer-focused individual who thrives in a busy, dynamic environment and is eager to be part of a compassionate team. The ideal candidate will possess :

Interested in Joining Our Team?

If you're ready to make a difference in the lives of pets and their families, we'd love to hear from you! Apply today and take the first step toward a rewarding career at VCA All Animal Hospital. We look forward to meeting you!

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.