Patient Service Representative-Primary Care Internal Medicine and Peds

Description

Medical Group Practices

Clerical / Administrative Support

Req # : 55276

For a limited time, MaineHealth is offering a $3,000 sign-on bonus for qualified applicants. This bonus will be prorated for part-time positions. Please note this bonus is not available for per-diem positions. Current MaineHealth employees are ineligible; former MaineHealth employees are ineligible until greater than 6 months separation from employment.

Patient Service Representative (PSR)

MaineHealth Primary Care - Internal Medicine & Pediatrics, Windham

Location : 582 Roosevelt Trail, Windham, ME 04062

Schedule :

Monday-Friday, between 7 : 00 a.m. - 5 : 00 p.m.

Rotating Saturday coverage, 8 : 00 a.m. - 12 : 00 p.m.

Flexible scheduling options : 24 hours per week

Consistent weekly schedule with rotating Saturday shifts

No remote work option

About the Role :

MaineHealth Primary Care - Internal Medicine and Pediatrics in Windham is seeking a friendly, organized, and dependable Patient Service Representative (PSR) to join our front office team. As the first point of contact for our patients, the PSR plays a key role in creating a welcoming environment and supporting smooth daily operations.

In this role, you will greet patients, schedule appointments, answer phones and emails, and ensure our front office runs efficiently and professionally. This position is ideal for someone who enjoys helping others, thrives in a team-oriented environment, and takes pride in providing excellent customer service. No prior experience is required-we're happy to provide training for the right candidate!

About Our Team :

Our Internal Medicine and Pediatrics team in Windham is a close-knit, supportive group dedicated to providing compassionate, high-quality care for patients of all ages. We take pride in fostering a positive, collaborative environment where staff are valued and encouraged to grow.

Required Minimum Knowledge, Skills, and Abilities (KSAs) :

• Education : High school diploma or GED preferred.
• License / Certifications : N / A
• Experience : Previous office experience with medical office experience preferred.
• Additional Skills / Requirements Required : N / A
• Additional Skills / Requirements Preferred : Proficient computer skills.

Additional Information

With a career at any of the MaineHealth locations across Maine and New Hampshire, you'll be working with health care professionals that truly value the people around them - both within the walls of the organization and the communities that surround it.

We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow - programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.

MaineHealth remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you're looking to build a career in a place where people help one another deliver best-in-class care, apply today.

If you have questions about this role, please contact rebecca.rand@mainehealth.org