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Operations Lead (Boston)
Operations Lead (Boston)Varley • Boston, MA, US
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Operations Lead (Boston)

Operations Lead (Boston)

Varley • Boston, MA, US
2 days ago
Job type
  • Part-time
Job description

Store Operations Lead

Stockroom and Delivery Management :

  • Oversee all inbound and outbound shipments, ensuring they are processed accurately and efficiently.
  • Confirm the acceptance of deliveries with the necessary head office departments, highlighting any discrepancies.
  • Support the operations team by acting as a point of contact between the warehouse and store regarding any movement of stock.
  • Maintain proper organisation and cleanliness of the stockroom to facilitate efficient merchandise storage and retrieval.
  • Implement and enforce safety procedures to ensure a hazard-free working environment and report any issues.
  • Streamline stockroom processes and procedures to maximise efficiency and productivity.

Inventory Control :

  • Conduct regular stock audits to monitor inventory accuracy, identify discrepancies, and resolve any issues promptly.
  • Collaborate with the store management and merchandising team to highlight stock needs and maintain optimal inventory levels.
  • Communicate any stock adjustments needed to merchandising team due to known shortages i.e. in the case of theft.
  • Plan, organise, and lead full and half-year stock takes in collaboration with store managers.
  • Develop and implement procedures for minimising stock loss.
  • Collaboration with Shop Floor Team :

  • Collaborate closely with the retail team to ensure seamless merchandise flow from the stockroom to the sales floor.
  • Communicate stockroom related updates, such as new arrivals, sell throughs or product recalls to the rest of the team.
  • Support with fulfilling shop floor needs by responding to stock request for customers and ensuring replenishment is actioned in a timely manner.
  • Processing Damaged Stock :

  • Manage the process for handling and documenting damaged or faulty merchandise.
  • Inspect incoming shipments for any damaged items and promptly report any issues to the appropriate departments.
  • Coordinate with the store management team to facilitate the processing of damaged stock in accordance with company policies.
  • Maintain accurate records of damaged stock and highlight any recurring issues.
  • Managing Store Supplies and Packaging Levels :

  • Monitor and manage stock levels of stationery and packaging materials and initiate the ordering process to maintain sufficient inventory.
  • Communicate with the necessary departments or suppliers to place orders, track deliveries, and resolve any issues or discrepancies.
  • Key Knowledge and Experience :

  • Minimum 3 years previous experience in stockroom or inventory management, preferably in the retail industry.
  • Knowledge of best practices in stockroom operations, including receiving, unpacking, and storing merchandise.
  • Effective communication and interpersonal skills to collaborate with cross-functional teams and external partners.
  • The Candidate

  • A strong team player.
  • Excellent attention to detail and accuracy in inventory control and record-keeping.
  • Highly organised and able to manage multiple tasks and priorities simultaneously.
  • Agile and able to adapt to the needs of the business.
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    Boston • Boston, MA, US

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