Talent.com
Customer Service Associate
Customer Service AssociateWalgreens • Clayton, NC, US
Customer Service Associate

Customer Service Associate

Walgreens • Clayton, NC, US
30+ days ago
Job type
  • Full-time
Job description

Customer Service Associate

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

  • Provides customers with courteous, friendly, fast, and efficient service.
  • Recommends items for sale to customer and recommends trade-up and / or companion items.
  • Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
  • Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
  • Implements Company asset protection procedures to identify and minimize profit loss.
  • Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
  • Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
  • Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies / procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
  • Has working knowledge of store systems and store equipment.
  • Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
  • Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
  • Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Completes special assignments and other tasks as assigned.
  • Training & Personal Development

  • Attends training and completes PPLs requested by Manager or assigned by corporate.
  • External Basic Qualifications

  • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
  • Requires willingness to work flexible schedule, including evenings and weekend hours
  • Preferred Qualifications

  • Prefer six months of experience in a retail environment.
  • Prefer to have prior work experience with Walgreens.
  • Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
  • Requires willingness to work flexible schedule, including evenings and weekend hours.
  • We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability / veterans.

    The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled.

    Create a job alert for this search

    Customer Service Associate • Clayton, NC, US

    Related jobs
    Customer Service Associate (Restaurant)

    Customer Service Associate (Restaurant)

    Taco Bell • Zebulon, NC, US
    Full-time +1
    Taco Bell / KFC - Zebulon is looking for a full time or part time crew member to join our team in Zebulon, NC.As a Taco Bell / KFC - Zebulon crew member, you can be the smiling face that greets and...Show more
    Last updated: 5 days ago • Promoted
    Customer Service / Sales

    Customer Service / Sales

    Home Depot (Retail) • Knightdale, NC, US
    Full-time
    Customer Service / Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service Representative - 50k-60k / Year - Work From Home

    Customer Service Representative - 50k-60k / Year - Work From Home

    Spade Recruiting USA • Vann Crossroads, North Carolina
    Remote
    Full-time
    Quick Apply
    We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day pr...Show more
    Last updated: 30+ days ago • Promoted
    Jobs Near You $11 - $27 / HR

    Jobs Near You $11 - $27 / HR

    JobsNearMe • Newton Grove, NC
    Full-time +1
    Looking for work close to home? Discover hundreds of job openings near you — from part-time to full-time positions across multiple industries. Apply today and start your next job fast!.Show more
    Last updated: 23 days ago • Promoted
    Earn At Least $935 For Your First 82 Trips, Guaranteed.

    Earn At Least $935 For Your First 82 Trips, Guaranteed.

    Uber • Newton Grove, NC, United States
    Full-time +1
    Earn at least $935 driving with Uber when you complete your first 82 trips in 30 days.Why Uber? Driving is an easy way to boost your income while maintaining the flexibility your schedule requires ...Show more
    Last updated: 23 days ago • Promoted
    Customer Service Associate

    Customer Service Associate

    North Carolina Staffing • Clayton, NC, US
    Full-time
    Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.Eng...Show more
    Last updated: 4 days ago • Promoted
    United States Border Patrol Agent

    United States Border Patrol Agent

    US Customs and Border Protection • Newton Grove, NC, United States
    Full-time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show more
    Last updated: 30+ days ago • Promoted
    Restaurant Supervisor - Customer Service Associate

    Restaurant Supervisor - Customer Service Associate

    Taco Bell / KFC - Louisburg • Louisburg, NC, United States
    Full-time +1
    Taco Bell / KFC - Louisburg is currently hiring a full time or part time Restaurant Supervisor for our Louisburg, NC location. A Restaurant Supervisor should not only supervise their team but lead i...Show more
    Last updated: 26 days ago • Promoted
    United States Border Patrol Agent

    United States Border Patrol Agent

    U.S. Customs and Border Protection • Newton Grove, North Carolina, US
    Full-time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show more
    Last updated: 30+ days ago • Promoted
    Regional Sales Associate

    Regional Sales Associate

    RepRally • Newton Grove, NC, United States
    Full-time
    We are seeking a motivated and customer-focused Field Sales Representative to join our dynamic team as we change the distribution industry. We're creating a unified platform that connects brands, sa...Show more
    Last updated: 30+ days ago • Promoted
    Shopper Team Member

    Shopper Team Member

    Amazon • Four Oaks, NC
    Full-time
    Job Title : Shopper Team Member Employer : Amazon.As a Shopper Team Member at Amazon, you will be responsible for shopping and preparing customer orders for delivery. You will use your knowledge of th...Show more
    Last updated: 23 days ago • Promoted
    Customer Service

    Customer Service

    Lowes • Four Oaks, NC, United States
    Full-time
    Job Title : Customer Service Representative.As a Customer Service Representative at Lowe’s, you will be responsible for providing exceptional customer service by assisting customers with inquiries, ...Show more
    Last updated: 22 days ago • Promoted
    3rd Shift Team Member

    3rd Shift Team Member

    Chick-fil-A • Newton Grove, NC, United States
    Full-time
    Benefits Entry pay varies with availability Every employee earns a 10¢ / hr raise every other month, and will continue to earn those raises until the cap of $17. Performance evaluations 2x a year of...Show more
    Last updated: 2 days ago • Promoted
    Restaurant Supervisor - Customer Service Associate

    Restaurant Supervisor - Customer Service Associate

    Taco Bell / KFC - Zebulon • Zebulon, NC, United States
    Full-time +1
    Taco Bell / KFC - Zebulon is currently hiring a full time or part time Restaurant Supervisor for our Zebulon, NC location. A Restaurant Supervisor should not only supervise their team but lead it to...Show more
    Last updated: 24 days ago • Promoted