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Servicenow Architect

Servicenow Architect

AapmorNew York, New York, United States
30+ days ago
Job type
  • Full-time
Job description

Job Title :   ServiceNow HRSD Architect

Experience Level : 12+ Years

Location :   New York (Remote) Travel on demand

Contract : long term

Role Overview :  We are seeking an experienced Senior Project Manager with expertise in ServiceNow HR Service Delivery (HRSD) and a solid understanding of HR processes. The ideal candidate will lead HRSD projects, ensuring successful implementation and alignment with our organizational goals while fostering a collaborative environment.

Key Responsibilities :

  • Lead end-to-end project management for HRSD and ServiceNow implementations using Agile methodologies.
  • Collaborate with cross-functional teams to gather requirements, ensuring alignment with HR process needs.
  • Coordinate ServiceNow implementation with HR processes and HRSD modules, ensuring user training and adoption.
  • Develop detailed project plans, timelines, and resource allocation strategies.
  • Ensure project deliverables meet quality standards and are delivered within scope, budget, and schedule.
  • Manage stakeholder communications and provide regular project updates.
  • Identify risks, propose mitigation strategies, and resolve project issues proactively.
  • Drive continuous improvement initiatives to optimize HRSD workflows and ServiceNow solutions.

Required Skills and Qualifications :

  • Bachelor’s degree in Business Administration, Human Resources, IT, or a related field.
  • Proven experience as a Project Manager with a focus on HRSD and ServiceNow implementations.
  • In-depth knowledge of HR processes, including talent acquisition, employee onboarding, payroll, and employee relations.
  • Expertise in the ServiceNow HRSD platform and related modules, including scripting and data migration.
  • Strong project management skills with proficiency in tools like MS Project, JIRA, or similar platforms.
  • Excellent communication, leadership, and stakeholder management skills.
  • Project Management certification (PMP, PRINCE2) is a plus.

    • Preferred Qualifications :

  • Experience in change management and organizational transformation related to HR technology.
  • Familiarity with ITSM and other ServiceNow modules.
  • Advanced problem-solving skills and a solution-oriented mindset.

    • ServiceNow Certified Implementation Specialist certification is a plus.

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