Tech II

$22.75-$24.25 / hour

SUMMARY :

Reporting to the Corotech Supervisor I, with a dotted line to the Operations Manager and Transportation Manager, the Technician II’s primary role is to assist in the technology relocation move process by physically and professionally disconnecting and reconnecting workstation PCs, peripherals, and related hardware. This positon will also provide daily IT trouble shooting for basic technical matters relating to computer assets or inventories.

The Technician II is assigned to work at different customer account locations to provide technical support for commercial moving projects. This position is responsible to ensure the customer’s requests relating to IT Technical support are carried out efficiently and in a timely manner.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below, but not limited to, are representative of the knowledge, skill and / or ability required.

Account Assignments :

• Checks for start time (for next day’s work schedule) in drop box daily.
• Arrives at assignment in complete uniform and on time every day.
• Disconnects and reconnects PCs and other peripheral electronic desktop components per supervisor’s direction and the specific job requirements.
• Records basic system information on PC Disconnect / Reconnect Checklist such as serial numbers, manufacturer, model numbers and placement.
• Possess the ability and willingness to assist the moving crews if needed.
• May be required to set, offset, push, pull, lift, carry and move computer equipment, furniture, miscellaneous equipment, and boxes as required.
• Ensure a professional manner and appearance in provided Klinger uniform.
• Capture the existing workstation layout at the customer site and ensure the new setup is placed the same.
• Labeling all the IT assets / inventories to ensure there is no missing items during the moving.
• Ability to manage different cables and wires to ensure a nice, neat, and safe workstation.
• Ability to work carefully in a Lab environment (medical lab or computer lab).
• Ensure the assigned tasks are carried out within Corovan productivity standards.
• Ability to perform network connectivity testing.
• Ability to assist in the support of the customer’s server room or lab room if assigned. Ability to strongly perform the Technical II level key responsibilities. Required to provide advanced workstation trouble shooting skills.

Customer Relations :

Safety :

Other Duties :

QUALIFICATIONS :

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.

COMPETENCIES :

Ability to do electronics troubleshooting, analyzing information, good judgment in making decisions.

EDUCATION and / or EXPERIENCE :

PRIMARY LOCATION :

San Leandro. Various job sites and customer locations.

PHYSICAL DEMANDS :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Individuals are required to be able to sit or stand for long periods as needed throughout the day.

WORK ENVIRONMENT :

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This list is not all inclusive.

POSITION TYPE / EXPECTED HOURS OF WORK :

TRAVEL :

100% travel to various job sites and customer locations. Must be able to commute daily to the customer site. AAP / EEO STATEMENT :

The Company provides equal employment opportunities to all employees and applicants for employment activities and prohibits discrimination and harassment of any type, based on their actual or perceived : race, religious creed, color, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status (including registered domestic partnership status), sex and gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity and gender expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), age (40 and over), sexual orientation, Civil Air Patrol status, military and veteran status and any other consideration protected by federal, state or local law (collectively referred to as "protected characteristics").

OTHER DUTIES :

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

REASONABLE ACCOMMODATIONS :

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ACKNOWLEDGMENTS :

I have reviewed this job description and I understand all my job duties and responsibilities. I am able to perform the essential functions as outlined. I understand that my job may change on a temporary or regular basis according to the needs of my location or department without it being specifically included in the job description. If I have any questions about job duties not specified on this description that I am asked to perform, I should discuss them with my immediate supervisor or a member of the Human Resources staff.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.