Senior Director Warehouse Automation

Job Title

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere.

This role leads a team of software, controls and business intelligence engineers that create, implement, and support various automated Material Handling Equipment solutions that support AmerisourceBergen's business requirements. The incumbent will participate on and lead project teams to help design and implement solutions for the project software, PLC control systems and hardware as well as performs in a support role to sustain the solution after implementation. The role also leads operational analytics and business system enhancement initiatives using various Key Performance Indicators (KPI), Cencora and Vendor systems.

Responsibilities :

• Leads and manages the team including performance management, coaching, and escalation of heightened systems issues
• Assists and supports company with support of new and existing warehouse automation systems (including but not limited to conveyor, sortation, automated picking, automated packing, etc.)
• Leads corporate and / or division MHE enhancement projects with evaluations, cost saving initiatives, estimates, budget tracking, purchase order management, designs, implementations plans, coding, messaging, MHE Vendor Support, testing, training, documentation, delivery / deployment for project software / systems / hardware / equipment and project close out
• Supports local distribution operations and maintenance leadership teams with superior internal customer service by driving automation projects and support objectives including timely execution, high-quality standards, on-budget implementation and effective performance management by collaborating with all project contributors and stakeholders
• Identifies, evaluates, recommends and implements new software or tools to enable higher utilization and efficiency of the automated material handling systems
• Acts as enterprise leader in the search, identification, justification, design, implementation and execution of new warehouse automation solutions that will provide tangible operational benefit
• Monitors and manages end of life for MHE network, software and controls equipment and systems
• Establishes, documents, communicates and deploys MHE solution providers technical configuration standards for project software, systems and hardware
• Has key MHE system contact responsibilities with IT, warehouse systems team, maintenance leadership, division personnel, project teams and vendor accounts
• Leads and promotes change management processes
• Assists in developing and / or managing vendor contracts and negotiations associated with MHE software / system / hardware / equipment.
• Assumes primary system project lead role for division enhancements, MHE software / system / hardware / equipment implementations, upgrades, including developing cut-over plans, conversion utilities and test plans
• Keeps all project and management personnel updated in a timely manner with accurate project and task information
• Assumes a lead role in maintenance and management of various MHE vendor systems and training environments for the project software / systems / hardware
• Architects and leads other systems solutions projects for new and existing systems as business needs arise
• Develops maintenance and operator training as needed to supplement vendor supplied training
• Develops tools to improve the management of MHE project software / systems / hardware production, test, troubleshooting and training systems
• Develops highly effective internal automation support systems (audits, hotline, etc) including tracking of issues and resolutions as well as knowledge database in collaboration with corporate maintenance leadership
• Assists the project teams and managers with implementations, design, functional specifications, leading support teams, training, trouble-shooting production issues / questions
• Coordinates and leads efforts with corporate, IT, WSOs, division personnel and project teams when software / system / hardware / equipment projects require upgrades and / or replacement
• Interacts with all levels of personnel, from new associates to executive management and support personnel and identifies and evaluates opportunities to expand scope and responsibilities of the team
• Participates with senior management in long and short-term strategic planning
• Manages vendor, division and other stakeholder questions, complaints, and expectations

Minimum requirements :

Preferred :