Client Experience Coordinator

A company is looking for a Client Experience Coordinator to provide client-related services in a remote setting.

Key Responsibilities

Manage daily client interactions to resolve issues and provide ongoing service

Establish relationships with key client contacts and serve as a liaison between departments

Assist in onboarding new clients and support the Client Experience team with escalated issues

Required Qualifications

Minimum of an Associate's Degree preferred

Five or more years of direct experience with health plans

Project Management experience preferred

Strong MS Office skills and proficiency in technology

Extensive knowledge of functional tasks within the department