Team Leader

Job Description

Job Description

Benefits :

• Bonus based on performance
• Company parties
• Competitive salary
• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Training & development

At Jackson Hewitt, and its independently owned and operated franchisees, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes. We do this with integrity, quality, and consistency. The role you play is critical to our success and together we are Working Hard for the Hardest Working Americans. This is our mission and its a large part of why we work here. Together we are highly passionate about what we do, and how we can help our clients.

What you'll do here :

Under general supervision and in accordance with established company policies and procedures, the Team Lead participates in the management activities (staffing, productivity, tax prep work, marketing) for several offices / kiosks within an assigned district. This position manages the day-to-day activities of seasonal team members assigned to several store locations. Drives the operation at each location to maximize the efficiency of Tax Preparer work and increase revenue and office profitability. This position has access to and regularly works with information of a sensitive, highly confidential nature, and regularly deals with diverse matters which require a working knowledge of the business.

Skills you'll bring for success :