Senior System Administrator

About Us

Homecare Homebase, a subsidiary of Hearst Corporation is a market leader in healthcare software development providing mobile cloud-based solutions for clinical, operational, and financial improvement of homecare and hospice agencies throughout the United States. Our software enables real time solutions for wireless information exchange and communication between office staff, field staff, and physicians.

Our success is fueled by our talented technology teams that are driven by their passion to make a difference in patient care. Our employees work in a culture that is guided by values of caring, action, respect, excellence, and smile (a positive attitude). If you want to work in a role where your skills have a direct influence on patient care, Homecare Homebase is the next step in your career. We are hiring technologists that want to make a difference.

Sr. System Engineer / Administrator

The System Administrator is part of the mission-critical Reliability team at HCHB. The System Administrator documents the system, analyzes impacts of new requirements, and delivers the correct technical solutions in alignment with operational requirements. Their efforts are focused on efficiency, automation, and managing change at scale and with quality. Overall, the System Administrator has strong technical abilities, a sound understanding of modern infrastructure and automation, and possesses knowledge and skill critical to maintaining the quality, uptime, and availability of services .

ESSENTIAL DUTIES AND RESPONSIBILITIES :

Responsibilities for the System Administratorcan vary, but should include :

• Available outside of business hours to respond to service incidents as part of an on-call rotation.
• Leverage configuration management tools for infrastructure in a hybrid cloud model.
• Support Service Operations including incident, problem, change, and request fulfillment.
• Monitor, administer, upgrade, and patch production infrastructure and applications per standard procedures and runbooks.
• Contribute to standard operating procedures, documentation, and support operations tempo.
• Support compliance program requirements including audits.
• Tune monitoring systems to maximize detection and reduce alert noise.

REQUIRED SKILLS :

EXPERIENCE :

EDUCATION / CERTIFICATION / TRAINING :

This position does not provide sponsorship. All applicants should either be US Citizens or Permanent Residents eligible to work in the US without immigration restrictions.

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