Talent.com
Store Manager
Store ManagerPet Supermarket • Daytona Beach, FL, US
No longer accepting applications
Store Manager

Store Manager

Pet Supermarket • Daytona Beach, FL, US
6 days ago
Job type
  • Full-time
Job description

Store Manager

If you are looking to join one of the largest retail operations dedicated to providing Pet Parents with the best selection of pet care items and passionate customer service, join the Pet Supermarket team! Our Store Managers possess some of the following key skills : outgoing, upbeat, people-person, sales driven, and great organizational skills. Our Pet Experts also thrive in a high-energy environment where they work together to drive results and help Pet Parents with all their pet needs. We are dedicated to making a difference in our community and want you to be a part of our team! This may be the right opportunity for you if you are interested in making a difference in the lives of pets and their parents!

Our Store Managers are at the front lines providing friendly customer service and giving Pet Parents the best selection of pet care items! You are responsible for coaching and developing your store team to deliver World Class Service to all customers. You are responsible for insuring the well-being for all our pets, operational standards and sales goals. Your commitment to Pet Supermarket and your team will yield outstanding results for your customers, your store, and your career.

What's in it for you?

  • Competitive pay
  • Full-time benefits & 401K
  • Vacation & Sick time
  • Employee discounts
  • Flexible schedule
  • Room for advancement
  • Working with PETS!!!

Essential Duties and Responsibilities

Sales Leadership

  • Drive sales, service, and customer experience initiatives in store to achieve sales, KPIs and other store performance goals. Ensure team is completing as assigned. Teach / train team to deliver customer experience.
  • Can articulate and communicate our vision, values, and priorities with our teams.
  • Accountable for financial reporting and operational metrics standards for their location.
  • Regularly monitor customer service and selling models within their store to ensure all staff interact with customers in a professional and timely manner; resolve all customer complaints.
  • Maintain a high level of professionalism and positive attitude in the workplace, including conducting oneself in an appropriate manner when communicating verbally, in writing, or by email.

    • Customer Excellence

  • Build relationships and drive ongoing customer satisfaction, review customer ratings and action as needed.
  • Focus on the customer experience, brand, and loyalty awareness by building relationships throughout the community.
  • Protect employees and customers by maintaining a safe and clean store environment. Required to maintain cleanliness and well-being of all livestock including animal care and feeding. Accountable for the protection of all company assets both tangible and intangible.
  • Motivate, coach, develop, and performance manage teams focusing on the expected customer experience and selling model.
  • Ensure that company values are upheld and accurately represented within their store.

    • Operations and Talent Development

  • Ensure Brand Standards and operational excellence are maintained.
  • Manage controllable expenses and ensure loss prevention and safety standards are in place to support store profitability.
  • Inventory management - Place orders within budget and appropriate to drive sales, maintain inventory accuracy, and ensure shrink goals are met.
  • Manage labor hours to meet customer needs and complete all required operational compliances.
  • Ensure consistent use of tools and processes and that company directives are implemented by specified deadlines.
  • Responsible for execution of all training plans, new hire checklists, sales techniques, and all merchandising standards.
  • Team development includes training, supervision, coaching, and ensures timely performance management (up to and including termination) including writing and delivering performance appraisals and OFIs (Opportunity for Improvement).
  • Create a talent pipeline by developing and maintaining proactive staffing plans for their store. Plan and coordinate hiring (pre-screening, interviewing, and hiring); responsible for ensuring that appropriate staffing levels are consistently maintained in accordance with their staffing plans.

    • Business Insight

  • Control and maximize DSOP through POS discounts, store use of supplies, employee discounts and damaged inventory.
  • Review, analyze and interpret profit and loss statements. Determine areas of opportunity to improve and maximize bottom line profit.
  • Plan and execute community events and partnering with various rescue agencies.

    • Experience, Education, Certifications (List minimum required to enter the role.)

  • Minimum 3- 5 years in a retail manager role or a minimum of 1 year in a Store Manager role
  • Enjoy working with and around animals.
  • College degree an asset

    • Job Requirement

  • Ability to work a flexible work schedule which includes morning, evenings, weekends and / or holidays.
  • Ability to work a rotating schedule that includes the following :
  • 2 closing shifts per week
  • 1 full weekend (Saturday and Sunday) every period
  • Saturday or Sunday each week
  • 1 full weekend off every period if coverage permits.
  • Must work a minimum of 45 hours per week.
  • Must possess a valid driver's license.
  • Access to a motor vehicle

    • Physical Demands, Working Conditions and Effort of position :

  • Several duties require physical exertion and dexterity. Heavy lifting up to 55lbs required several times throughout a shift.
  • Majority of tasks do not require long periods of mental concentration. One notable exception would be inventory ordering.
  • Most of the time is spent on the selling floor, standing, or moving around. Active listening required when communicating / speaking with customers and employees.
  • Active observation required when merchandising the store.
  • Works in a relatively temperature-stable environment.
  • May occasionally need to work alone.
  • Accidental injuries from pets are possible.
  • Common injuries are slips / trips / falls and strains / sprains due to lifting.

    • Competencies

  • Customer Focus : Build a store environment that consistently delivers exceptional customer experiences. Lead, model, teach and coach for consistent engagement according to our service and selling model. Establishes and maintains effective relationships with customers and gains their trust and respect.
  • Motivating Others : Creates a positive and inclusive environment that allows people to strive to do their best work; can assess each person's skills and abilities and use it to get the best out of him / her / them; makes everyone feel his / her / their work is important and add value; inspires others by explaining the "why" and how it impacts the company priorities.
  • Drive for Results : Foster an environment in which associates are accountable for meeting and exceeding goals. Accountable for achieving and exceeding goals successfully within their location. Prioritizes, plans, and monitors performance to ensure desired results are achieved. Set expectations for self and team and steadfastly push self and others for results. Demonstrates sound judgement and decisions despite ambiguity at times. Ensures process and operational consistency and excellence. Hold leaders accountable to execute with agility and speed.
  • Interpersonal Savvy : Has the ability to adapt to change and collaborate well with others - up, down, and across, both inside and outside the organization. Demonstrate collaboration through transparency, follow through consistently on commitments despite obstacles and competing priorities. Uses diplomacy and tact; can diffuse even high-tension situations comfortably.
  • Talent Development : Develop the team through growth opportunities and real-time feedback; Promote an environment that allows the team to challenge and improve plans and think though creative ideas. Capitalize on teachable situations to offer insightful coaching in real time. Continually elevate talent with consistency. Is a good judge of talent; can articulate the strengths and limitations of people inside or outside the organization. Demonstrates personal commitment to development and champions companywide talent initiatives.
  • Time Management : Uses his / her / their time effectively and efficiently; values time; concentrates on his / hers / their efforts on the more important priorities; gets more done in less time than others; can take on a broad range of activities.
  • Delegation : Clearly and comfortably delegates both routine and important tasks and decisions; broadly shares both responsibilities and accountability; tends to trust people to perform; lets direct reports finish their own work.
    • Create a job alert for this search

    Store Manager • Daytona Beach, FL, US

    Related jobs
    Retail Store Manager - 2841

    Retail Store Manager - 2841

    First Cash, Inc. • Holly Hill, FL, US
    Full-time
    We are currently looking for the right.In addition to the hourly rate our Retail Store Managers can earn a very lucrative monthly bonus, contributing to a major portion of a Retail Store Managers t...Show more
    Last updated: 30+ days ago
    10661 Assistant Store Manager

    10661 Assistant Store Manager

    Sally Beauty Holdings • Daytona Beach, FL, US
    Full-time
    Store Managers are responsible for hiring, developing and leading all store associates while ensuring optimal customer experiences, effectively overseeing all store operations, and maintaining bran...Show more
    Last updated: 30+ days ago • Promoted
    Assistant Store Manager

    Assistant Store Manager

    7-Eleven • DAYTONA BEACH, FL, US
    Full-time
    As a 7-Eleven Assistant Store Manager for a Franchisee you will have the opportunity to create and maintain an exceptional store experience for your franchisee’s guests. From coaching and training y...Show more
    Last updated: 30+ days ago
    Store Manager

    Store Manager

    Panda Restaurant Group • Daytona Beach, FL, US
    Full-time
    Are You Craving A Career With An Industry Leader?.Panda Express is searching for experienced leaders to join our store management team. Panda is 100% committed to the professional and personal devel...Show more
    Last updated: 30+ days ago
    Assistant Manager (P1-1365241-1)

    Assistant Manager (P1-1365241-1)

    Panda Restaurant Group • Daytona Beach, FL, US
    Full-time
    Are you craving a career with an industry leader? Panda Express is searching for experienced leaders to join our store management team. Panda is 100% committed to the professional and personal devel...Show more
    Last updated: 30+ days ago • Promoted
    Store Manager

    Store Manager

    7-Eleven • DAYTONA BEACH, FL, US
    Full-time
    As a 7-Eleven Store Manager for a Franchisee, you will have the opportunity to create and maintain an exceptional store experience for your franchisee’s guests. From coaching and training your franc...Show more
    Last updated: 30+ days ago
    Store Manager (P1-1363766-5)

    Store Manager (P1-1363766-5)

    Panda Restaurant Group • Daytona Beach, FL, US
    Full-time
    Store Manager Opportunity At Panda Express.Are you craving a career with an industry leader? Panda Express is searching for experienced leaders to join our store management team.Panda is 100% commi...Show more
    Last updated: 30+ days ago • Promoted
    10661 Store Manager

    10661 Store Manager

    Sally Beauty Holdings • Daytona Beach, FL, US
    Full-time
    By working at Sally Beauty, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair and we need p...Show more
    Last updated: 30+ days ago • Promoted
    AE - Store Team Leader (Store Manager)

    AE - Store Team Leader (Store Manager)

    American Eagle Outfitters • Daytona Beach, FL, US
    Full-time +1
    As the full-time Store Team Leader, you are the CEO of your store! You are an entrepreneurial-minded business owner who takes pride in maximizing the daily operations of your store.You are passiona...Show more
    Last updated: 30+ days ago • Promoted
    Retail Manager - Embry Riddle Aero Store

    Retail Manager - Embry Riddle Aero Store

    Follett • Daytona Beach, FL, US
    Full-time
    Quick Apply
    Join the Follett Team, where employees are valued, respected, and offered career paths throughout its many campus locations. Follett serves over half of the students in the United States and w...Show more
    Last updated: 30+ days ago
    Store Manager (P1-1364026-1)

    Store Manager (P1-1364026-1)

    Panda Restaurant Group • Daytona Beach, FL, US
    Full-time
    Panda Express Store Manager Opportunity.Are you craving a career with an industry leader? Panda Express is searching for experienced leaders to join our store management team.Panda is 100% committe...Show more
    Last updated: 30+ days ago • Promoted
    Store Manager in Training (MIT)

    Store Manager in Training (MIT)

    Insomnia Cookies • Daytona Beach, FL, US
    Full-time
    Store Manager In Training (MIT).Insomnia Cookies is actively hiring for a full-time hourly Store Manager In Training (MIT) at our Daytona, FL store, and we are seeking hospitality focused individua...Show more
    Last updated: 30+ days ago • Promoted
    Assistant Manager

    Assistant Manager

    Panda Restaurant Group • Daytona Beach, FL, US
    Full-time
    Are You Craving A Career With An Industry Leader?.Panda Express is searching for experienced leaders to join our store management team. Panda is 100% committed to the professional and personal devel...Show more
    Last updated: 30+ days ago
    Assistant Store Manager PT

    Assistant Store Manager PT

    LIDS Corporation • Daytona Beach, FL, US
    Full-time
    Lids Sports Group is the largest licensed sports retailer in North America, selling fan and fashion-oriented headwear and apparel across the US, Canada, Mexico, Europe, and Australia.Operating out ...Show more
    Last updated: 30+ days ago • Promoted