Accounting Clerk

Responsibilities :

• Process vendor invoices, expense reports, and payments (Accounts Payable)
• Generate and send customer invoices and follow up on outstanding balances (Accounts Receivable)
• Reconcile bank statements and assist with month-end closing procedures
• Maintain accurate financial records and filing systems
• Provide administrative support including data entry, filing, and document preparation
• Respond to customer inquiries and resolve billing issues in a professional manner
• Collaborate with internal departments to ensure accurate and timely processing of transactions
• Answering Customer Inquiries :  Providing information about AR past dues and AP payments inquiries.
• Invoice Processing : Scanning and forwarding vendor’s invoices for processing.
• Resolving Customer Issues :  Addressing complaints, returns, or other concerns in a prompt and efficient manner.
• Collections :  Reconciling customer accounts, statements.
• Making Account Changes :  Updating customer / vendor information or making necessary adjustments to accounts.
• Collaboration :  Working with other departments to resolve issues and ensure a positive customer experience.
• Escalating Issues :  Referring complex or sensitive issues to supervisors or specialists.

Requirements :