Specialist I, Customer Service Support (Fraud ACDV)

Fraud Investigation Specialist, I

Fraud Investigation Specialist, I are Customer Service / Support Representatives who will be responsible for investigating and resolving disputed accounts with claims of fraud from consumers.

Roles & Responsibilities :

• Use investigative and analytical skills to resolve consumer fraud disputes.
• Research and verify accuracy of dispute documents
• Process dispute documents
• Seek to improve overall customer experience
• Properly updates and documents all operating systems and Customer Service applications as appropriate

Work Schedule :

Skills & Qualifications :

Educational Requirements :

Resurgent is an Equal Opportunity employer that is fueled by our diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.