Server

Job Description

Job Description

Serve food and beverage to guest in a timely, efficient, courteous and knowledgeable manner using the Company’s Practices, while adhering to Board of Health guidelines as well as current CDC guidelines. -Inform the immediate supervisor of any product shortages and equipment needs.

• Work cards are to be on your person at all times during shift. Serve alcohol responsibly in accordance with alcohol awareness training.
• Always conduct yourself in a manner that reflects a positive, professional image that reflects the Company’s best practices.
• Practice and observe safety rules and regulations and encourage others to do so. Comply with Board of Health Standards as well as current CDC guidelines.
• Must maintain the Company’s personal grooming and uniform standard per your position and the Company’s policies.
• Have knowledge where your MSDS booklet is located in your area.
• Display knowledge of all emergency procedures.
• Maintain a score of 85% or higher on all written exams. -Must have complete knowledge of all food and beverage items including but not limited to ingredients and daily specials and pricing.
• The ability to use suggestive up-selling (i.e., desserts, appetizers, beverages, etc.).
• Follow the Company’s 4 steps of Service in taking customer’s order and accurately input into the P.O.S. system. Serve the table completely, observing guest position and the Company’s standards of service.
• Observe and anticipate guest’s needs, keeping beverages filled throughout their meals according to training.
• Maintain ownership of the table’s cleanliness and overall appearance by pre-bussing, bussing and removing debris from tables.
• Complete assigned side-work in a timely manner and any additional task with a degree of Teamwork.
• Present check for payment in a timely manner after service and return promptly when tendered, always ensuring that credit card slips are signed.

What you can look forward to :

We offer our employees the opportunity to grow and develop to their personal level.