Entry Level Customer Service - WFHSpade Recruiting • Albuquerque, NM, US

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Entry Level Customer Service - WFH

Spade Recruiting • Albuquerque, NM, US

30+ days ago

Job type

Full-time

Remote

Job description

Client Success Specialist

We're a modern insurance team dedicated to helping working families protect what matters most. With a culture built on flexibility, purpose, and growth, we combine people-first values with tech-forward solutions to deliver an exceptional experience.

The Role

As a Client Success Specialist, you'll be the main point of contact for policyholdersanswering questions, guiding them through benefits, and ensuring they feel supported every step of the way.

Key Responsibilities

Build lasting client relationships after enrollment
Explain policy benefits and guide clients through updates or claims
Provide clear, easy-to-understand education on coverage
Partner with team leaders to streamline onboarding and service
Be the trusted go-to for client support needs

What We're Looking For

Strong communication skills and a genuine desire to help others

Tech-savvy and comfortable in a remote environment

Organized, detail-oriented, and self-driven

Customer service or insurance background is a plus (not required)

Must be legally eligible to work in the U.S. or Canada

What You'll Get

100% remote with flexible scheduling

Weekly pay + performance incentives

Ongoing training and mentorship

Clear paths for career growth

A supportive, mission-driven team culture

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Entry Level Customer Service WFH • Albuquerque, NM, US

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