A company is looking for a Provider Enrollment Operations Supervisor to lead a remote team supporting provider enrollment and healthcare operations.
Key Responsibilities
Supervise provider enrollment transactions to ensure accuracy and compliance with SLAs
Mentor enrollment agents in resolving complex processing inquiries
Monitor service levels and escalate issues to management as needed
Required Qualifications
Bachelor's degree or equivalent experience, preferably in business management
6+ years of customer service experience, including 3-5 years in provider enrollment or healthcare operations
At least 2 years in a supervisory or leadership role
Experience managing a remote team effectively
Provider Enrollment • Aloha, Oregon, United States