Technical Project Manager

Job Description

Job Description

Join a scaling, tight-knit team that’s working directly with innovative talent acquisition teams and thought leaders across various industries and geographies to make hiring a strategic advantage for their organizations. You'll serve as an advisor to our customers and take a consultative approach to ensure customers are setup for long-term success as high-performing hiring organizations using the Lever product suite.

As an Account Manager on the Customer Advocacy team, you will be our customer's biggest champion and make their voice heard in everything we do- the problems we help solve, the solutions we build and the consultation we deliver. You will do that by building trusting partnerships with our customers and consistently empowering them to achieve their ongoing talent goals.

SKILL SET

• 3+ years of customer relationship or account management experience working in (SaaS)
• Solutions and results-oriented mindset
• Experienced in customer-facing roles, including analyzing customer accounts, identifying churn signals and account growth opportunities
• Highly organized with strong project management and time management skills
• Hands-on experience with product training to external customers

WITHIN 3 MONTHS :

WITHIN 6 MONTHS YOU'LL

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.