Product Manager (ISG)

Product Manager (ISG)

Cognizant is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses. The Product Manager (ISG) will play a pivotal role in overseeing the development and management of multi-channel order management services. With a focus on agile methodologies and product backlog management the candidate will ensure seamless production design and execution. This hybrid role requires a deep understanding of the domain with the aim of enhancing the companys product offerings and driving customer satisfaction.

Responsibilities

• Lead the development and execution of product strategies for multi-channel order management services.
• Oversee the product backlog ensuring that all items are prioritized and aligned with business goals.
• Collaborate with cross-functional teams to design and implement production processes that meet customer needs.
• Provide guidance on agile methodologies to ensure efficient and effective product development cycles.
• Analyze market trends and customer feedback to inform product enhancements and innovations.
• Coordinate with stakeholders to ensure that product designs are aligned with company objectives and customer expectations.
• Monitor product performance and make data-driven decisions to optimize outcomes.
• Facilitate communication between technical teams and business units to ensure seamless product delivery.
• Develop and maintain comprehensive documentation for all product management processes.
• Ensure that all product designs adhere to industry standards and best practices.
• Drive continuous improvement initiatives to enhance product quality and customer satisfaction.
• Support the development of training materials and resources for internal teams and customers.
• Evaluate and implement new tools and technologies to improve product management efficiency.

Qualifications

Possess extensive experience in agile methodologies and product backlog management. Demonstrate a strong understanding of production design principles and practices. Exhibit expertise in multi-channel order management services. Have a proven track record of successful product management in a hybrid work model. Show proficiency in coordinating cross-functional teams and managing complex projects. Display excellent analytical and problem-solving skills. Communicate effectively with both technical and non-technical stakeholders.

Certifications Required

Certified Scrum Product Owner (CSPO) Agile Certified Practitioner (PMI-ACP)

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.