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Program Manager
Program ManagerFrontera • San Francisco, CA, US
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Program Manager

Program Manager

Frontera • San Francisco, CA, US
5 days ago
Job type
  • Full-time
Job description

Program Manager

Frontera is reimagining how children with autism and other behavioral health needs get the care they deserve. We bring together world-class clinicians, technologists, and autism specialists to build cutting-edge AI tools that help care teams work smarter and spend more time with the children and families who need them most.

Our platform is HIPAA-compliant and designed for the real-world needs of behavioral health teams - from psychologists to ABA therapists. By combining evidence-based care with powerful technology, we're expanding access to high-quality services for families everywhere.

Frontera exists to close the care gap : every child, no matter where they live, should be able to access effective behavioral healthcare.

Job Summary

We are seeking a highly organized, strategic, and hands-on Program Manager to own the day-to-day operations and strategic execution of the Starter Program. In this role, you'll partner with the Head of Enablement to manage fellows, coordinate cross-functional teams, streamline processes, and ensure the program delivers measurable impact. This is an ideal role for someone who thrives in a fast-paced, evolving environment and enjoys building structure out of ambiguity.

Key Responsibilities

Program Operations & Execution

  • Manage all aspects of the Starter Program, including scheduling, fellow onboarding, cohort tracking, and day-to-day logistics
  • Act as the primary point of contact for fellows, providing guidance, support, and resources as needed
  • Track program milestones, deliverables, and KPIs to ensure successful execution
  • Coordinate with clinical, enablement, marketing, and operational teams to align on program initiatives
  • Identify bottlenecks or challenges and implement solutions to keep the program running smoothly

Strategic Program Management

  • Collaborate with Head of Enablement to refine program strategy, structure, and scaling approach
  • Collect, analyze, and report on program data to identify opportunities for improvement
  • Translate fellow feedback and operational insights into actionable recommendations
  • Support the evolution of curriculum, processes, and tools to enhance program effectiveness
  • Cross-Functional Coordination & Communication

  • Facilitate regular check-ins and meetings to maintain transparency and alignment across teams
  • Maintain accurate and up-to-date documentation of program workflows, processes, and outcomes
  • Prepare updates and reports for leadership on program progress, trends, and insights
  • Experience & Qualifications

    Required

  • 35+ years of experience in program management, project management, or operations
  • Strong project management skills with the ability to manage multiple initiatives simultaneously
  • Comfortable navigating ambiguity in a fast-paced, early-stage environment
  • Excellent written and verbal communication skills; able to synthesize information for multiple audiences
  • Highly organized, detail-oriented, and proactive in solving problems
  • Preferred

  • Experience in healthcare, healthtech, behavioral health, ABA, or educational programs
  • Familiarity with startup or early-stage program scaling
  • Experience with learning programs, cohorts, or fellowship-style initiatives
  • Familiarity with project management tools (Asana, Jira, Notion, etc.)
  • Traits & Characteristics

  • Builder mindset with a bias toward action and ownership
  • Comfortable balancing strategic thinking with hands-on execution
  • Customer- and outcome-focused, with empathy for families, fellows, and clinicians
  • Loves solving problems and streamlining processes
  • Location & Reporting

  • Location : Denver, CO or San Francisco, CA
  • Why This Role Matters

    The Starter Program is a key lever for expanding Frontera's impact by helping new ABA practitioners launch and succeed. As Program Manager, you will ensure that the program runs efficiently, scales successfully, and delivers meaningful outcomes for fellows and the families they serve. Your work will shape how Frontera equips the next generation of ABA providers, driving both business growth and real-world impact.

    We have determined a salary range for this position that takes into account several factors including experience, knowledge, education, skills, and abilities. Please note that the salary information is a general guideline and the exact salary will be determined based on the individual's qualifications and experience, with consideration given to the factors listed above. All full time employee benefits include a stake in shared success through stock options, health benefits, 401(k) plan, and responsible PTO.

    Expected Salary Range in Denver : $105,000 to $130,000

    Expected Salary Range in San Francisco : $125,000 to $150,000

    Why Frontera?

  • Opportunity to be at the forefront of innovation in pediatric healthcare.
  • Work on challenging and impactful projects that leverage cutting-edge technologies.
  • Collaborate with a talented and passionate team in a fast-paced and dynamic environment.
  • Make a real difference in the lives of children and families in rural communities.
  • Competitive salary and benefits package.
  • Join us in building the future of behavioral healthcare!

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    Program Manager • San Francisco, CA, US

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