Cash Application Specialist

Schedule : Monday–Friday, 8 : 00 AM–4 : 30 PM (Month-end overtime availability required)

Pay Rate : $22.05 / hr

Start Date : ASAP

About the Role

We are seeking a detail-oriented Cash Applications Specialist to join our Patient Billing (PB) team. This role is essential in ensuring that all patient payments are posted accurately, promptly, and in compliance with organizational and regulatory requirements. The ideal candidate will have strong attention to detail, a solid understanding of healthcare billing processes, and professionalism when communicating with patients and internal departments.

This position plays a key role in supporting the financial health of the organization by maintaining accurate account balances and ensuring efficient revenue cycle operations.

Key Responsibilities

Payment Posting & Reconciliation

• Accurately post all payments, adjustments, and denials from insurance companies, patients, and third-party payers into the billing system.
• Maintain current account balances by ensuring all transactions are recorded promptly and accurately.
• Reconcile daily deposits, EFTs, and lockbox payments with remittance advice and Explanation of Benefits (EOBs).
• Identify, research, and resolve discrepancies between posted payments and deposited amounts.

Denials & Adjustments

• Post and categorize denials accurately, including documenting all denial reasons.
• Apply adjustments and write-offs following established guidelines and authorization processes.
• Ensure adjustments are properly justified and documented.

Compliance & Documentation

• Maintain complete and compliant documentation according to internal policies and regulatory requirements.
• Adhere to HIPAA and privacy guidelines to protect patient information.
• Ensure all payment posting practices align with federal, state, and local regulations.

Customer Service & Team Support

• Collaborate with the customer service team to resolve patient payment inquiries and account questions.
• Provide clear explanations of account activity, payments, and adjustments.
• Participate in ongoing training to maintain expertise in cash posting and billing workflows.

Qualifications

• Experience in healthcare billing, cash posting, or revenue cycle operations preferred.
• Strong attention to detail, accuracy, and organization.
• Ability to work independently with minimal supervision.
• Excellent communication and problem-solving skills.
• Understanding of EOBs, ERAs, payment posting, denials, and adjustments.
• Commitment to confidentiality and compliance.

Additional Details

• Training : Hands-on, provided by the PB team
• Environment : Onsite
• Pay : 19-22.05 / hour depending on experience