New Mexico Remote Contact Center Rep

A company is looking for a Remote Contact Center Representative based in New Mexico. Key Responsibilities : Answer incoming calls and conduct outreach regarding Medicaid inquiries Document call information and assist with customer benefit applications Review monthly benefit allotments and facilitate insurance coverage changes Required Qualifications : Must reside in New Mexico 2 years of customer service experience 1 year of experience in a call center environment High School Diploma or GED Proficiency with computers and data entry experience