Senior Software Engineer

🤠  About User Interviews

At User Interviews, we believe that the best companies in the world consistently deliver products and experiences that their customers love. We also believe that the only way to consistently build those products and experiences is to talk to your customers. Watch what they do. Understand why they do what they do. Figure out why they do things that seem irrational. And after you’ve done that once, do it again. Start having constant conversations. In short, make customers your #1 priority through user research.

That’s why we exist. We help teams set up those conversations, that research, allowing them to discover and embrace user insights. We specialize in participant recruitment and management because you cannot do good research without good participants, no matter how good your other tools may be. We work with hundreds of companies every month, including user-centric organizations like Atlassian, Amazon, and Spotify.

✨  Learn more about our culture and team here →  2025 UI Retreat Video

🚀  Engineering at User Interviews

You'll be joining a team that cares deeply about talking to our users, creating great experiences for them, and incorporating their feedback into everything we do. Plus, it is a chance to build a product used by your peers at world class companies. There is a fun-meta-geekiness to the whole thing that never gets old. We work in a pod structure which includes a tech lead, PM, designer, and 4 engineers. The pod works together to determine what is going to be built next, how it is going to be built, and what we need to do to execute. As an effort is underway, we rely on constant communication to ensure we're always building the best possible solution and expect our engineers to take part in that process.

🧩  What You’ll Do

As a senior engineer on the team, you’ll be leading or playing a key contributing role to planning and delivery of projects.

This is a fullstack role (all our engineers are generalist full stack) but with an emphasis on backend - your expertise in backend engineering, databases, data model and API design will help shape the technical strategy of the team. But at the end of the day, our engineers do what it takes to ship product, and that occasionally involves moderate or even complex frontend work.

While our senior engineers primarily drive the technical planning and delivery (including testing, QA and release), there’s opportunity to be involved in the full product life cycle and to work cross functionally with our PMs, PDs, data scientists and UXR. Engineers get involved in helping define user requirements, offering feedback on designs, and looking at user research studies. As a senior engineer, you’ll often co-create and shape the scope (both product and technical) for the projects we take on with your product counterparts.

You’ll also get involved in improving our engineering and product organization more broadly : by contributing to our technical guilds (where React and Rails best practices are discussed), picking up areas of expertise where you become a subject matter expert (e.g. owning our db migration best practices), helping improve team processes, or by mentoring and leveling up other engineers.

⭐️ Our Stack

• React, Webpack, TypeScript, and currently migrating off of SASS
• Ruby on Rails, Sidekiq, ActiveInteraction, and RSpec
• ElasticSearch
• PostgreSQL
• Hosted on Heroku using Github for CI and automated testing

🎯  Minimum Qualifications

✚ Bonus Points

🤑  Benefits

💚  Why Join Us