Customer Liaison / Appointment Setters

Job Description

Summary :

Are you ready to make a difference with every phone call? Join our vibrant call center team as a Customer Experience Specialist! In this role, you'll be the friendly voice that guides our customers through their inquiries, transforming challenges into delightful home solutions.

You'll connect with people from all walks of life, providing top-notch support and building lasting relationships. With a focus on creativity and teamwork, every day will bring new opportunities to shine and showcase your problem-solving skills. We're not just looking for employees; we want passionate individuals who thrive on making connections and delivering exceptional service!

If you're ready to embark on a rewarding journey where your contributions truly matter, apply now and help us create unforgettable customer experiences!

NO COLD CALLING!!!!!! ALL INBOUND, INTERESTED CLIENTS.

Supervisory Responsibilities :

Essential Duties, Functions, and Core Accountabilities :

• Schedules meetings between prospective clients and sales representatives
• Keeps a detailed log of calls including those that are not answered
• Attempts to contact prospective clients whom they have been unable to contact
• Inform the manager of recurrent product related complaints that warrant addressing.
• Accurately document all communication in CRM
• Attend sales team meetings and training sessions as directed by management.
• Follow up with leads converting them to Appointments
• Other duties as assigned.

Requirements

Requirements, Education, Qualifications, Skills, and Experience

Physical Demands and Working Conditions :

Described here are representative of those that must be met by an employee to perform the essential functions of this job successfully.

Benefits

Compensation & Benefits :

Benefits Package available after 60 days of employment. However, some items are subject to meeting eligibility.

ProSolar Group LLC is proud to be an equal opportunity employer that does not tolerate discrimination or harassment of any kind. Our commitment to Diversity, Inclusion & Belonging drives our ability to build diverse teams and develop inclusive work environments. At ProSolar Group LLC we believe that empowering people and valuing their differences will help us create a planet run by the sun for everyone.

We are committed to equal employment opportunity without consideration of race, color, religion, ethnicity, citizenship, political activity or affiliation, marital status, age, national origin, ancestry, disability, veteran status, sexual orientation, gender identity, gender expression, sex or gender, or any other basis protected by law. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. If you have a disability or special need that requires accommodation, please let us know