Customer Service Representative (Altamonte Springs)

Must-Haves :

1 plus year of customer service experience

High school diploma

Good communication

Plusses : Workday Experience

Call center experience

Day-to-Day :

This is a customer service position responsible for handling calls related to Workday implementation. The representative will use a provided list of FAQs to resolve inquiries. If the issue is not covered in the FAQs, it will be escalated to Service Desk Tier 1 or Tier 2 for further assistance.

Compensation : $17 / hour

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and / or other paid time off as provided by applicable law.