Lead Recruiter, Behavioral Health Operations

Job Description

Job Description

Why Charlie Health?

Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported.

Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home.

As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you.

About the Role

We are seeking a Lead Recruiter to join our growing Behavioral Health Operations (BH Ops) team! The Lead Recruiter should be comfortable using data to manage a team of recruiters, carrying a req load, and working in a fast-paced environment. The ideal candidate will have at least two years of people management experience, overseeing a team of four or more recruiters.

The Lead Recruiter primary focus is on BH Ops recruiting. To deliver the best possible care to our clients, we need exceptional team members to join us. This candidate will play an integral role in managing a team of BH Ops recruiters and sourcing new BH Ops talent. Charlie Health is growing quickly, so we are looking for a candidate who is comfortable in a high-volume, outbound-heavy recruiting environment.

Our team is comprised of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing live-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to build a business that will impact millions of lives in a profound way.

Responsibilities

• Oversee a team of 4-8 recruiters, using data to inform performance management
• Operationalize improvements to our recruiting process based on insights that are gleaned from Talent team data
• Coach direct reports to increase the productivity and performance of your team
• Act as the directly responsible individual (DRI) for your team's performance and the affiliated upward reporting
• Manage ATS, Greenhouse, and all internal job postings, implementing best practices and monitoring daily
• Proactively identify, source, and recruit candidates using a variety of sources including cold calling, job boards, research, internet sourcing, social media, referrals, etc.
• Conduct candidate screenings and schedule interviews as appropriate
• Partner with the leadership team and hiring managers to align on hiring targets
• Be creative—identify new ways to source candidates and identify key clinical networks to broaden the applicant pool

Qualifications

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.e

Additional Information

The expected base pay for this role will be between $110,000 and $121,000 per year at the commencement of employment. However, base pay will be determined on an individualized basis and will be impacted by location and years of experience. Further, base pay is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Charlie Health-sponsored benefits. #LI-REMOTE

Our Values

Please do not call our public clinical admissions line in regard to this or any other job posting.

Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page : https : / / www.charliehealth.com / careers / current -openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services.

Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.

At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people.

Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.

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